Transform
Senior People & Culture Partner
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About us
We're Transform.
Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients’ toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run – standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public-facing organisations—from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world’s most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk.
We’re all in! That's what gets us out of bed every day. We hope you feel the same.
The Role
The Senior People & Culture Partner supports the delivery of Transform's people strategy, partnering with leaders across the business to build an inclusive, high-performing and engaging workplace.
Reporting to the Head of People, the role has a dotted line into the Head of Employee Experience and plays an important part in shaping and delivering people initiatives that support the continued growth of Transform. The role also works collaboratively with key partners across Next15 to ensure alignment with wider group initiatives and share insight and best practice.
As a data-driven organisation, the role uses people data, insights and trends to inform recommendations, shape initiatives and support leaders in making informed people decisions. The role is expected to leverage AI and automation to improve the efficiency, effectiveness and scalability of People processes, while staying up to date with emerging technologies, employment legislation and best practice to help shape how Transform adapts to the evolving world of work.
The role requires regular visibility across the business, including monthly travel to our Manchester office, to build strong relationships with leaders and employees across all locations. A key part of the role is fostering a connected employee experience, strengthening collaboration across teams and ensuring we continue to operate as one Transform, regardless of location.
Key Responsibilities
Strategic People Partnering
Partner with leaders across Transform to support the delivery of the people strategy and ensure people initiatives are aligned with business priorities. You will:
- Act as a trusted advisor to leaders on people and organisational matters
- Partner with leaders to provide guidance on performance, development, employee relations and team effectiveness
- Support leaders in building high-performing, inclusive teams
- Support the implementation and continuous evolution of Transform's people strategy
- Bring external insight, ideas and best practice to continually improve our people practices as the business grows
- Work closely with the Head of Employee Experience to ensure people initiatives align with employee experience priorities
- Use people data and insights to identify trends, influence decision making and contribute to leadership discussions
- Build strong relationships across all Transform locations, maintaining a visible presence that supports collaboration and a consistent people experience
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People Team Leadership
- Manage and develop the People Coordinator, providing guidance, coaching and support across operational people activities
- Oversee the delivery of employee lifecycle processes, ensuring effective collaboration across the People team
- Develop a strong understanding of systems used across the business (e.g. Kantata) to identify root causes of issues, improve problem solving and reduce reliance on others for insight. Take a hands-on approach where needed to support delivery and ensure knowledge is shared across the team
- Support the continued development of capability within the People function as the business grows
Diversity, Equity & Inclusion
- Facilitate a community-focused Inclusion Council, ensuring initiatives are meaningful, impactful and aligned with our values
- Support the DE&I Board in delivering Transform's DE&I strategy, helping to drive meaningful and impactful initiatives across the business
- Support Transform's social value commitments through the wider DE&I agenda
- Use data and insight to monitor progress and identify opportunities for continuous improvement
Employee Lifecycle & Performance
- Work with the Head of Employee Experience to support engagement initiatives and employee feedback mechanisms
- Analyse employee data to identify trends and opportunities to improve engagement and retention
- Lead the delivery and ongoing development of performance and development processes, supporting a high-performance culture
- Partner with leaders throughout the employee lifecycle, providing advice and support where required
- Support and deliver people communications, including organisational change initiatives
Employee Relations
- Provide guidance and support to managers on employee relations matters, including performance and behavioural conduct
- Continue to build confidence in managing complex employee relations cases while coaching leaders to manage people challenges effectively
- Oversee family leave processes, including maternity, paternity and shared parental leave, alongside the People Coordinator
- Provide oversight and quality assurance on visa, mobility and immigration processes managed by the People Coordinator and external partners
People Operations & HR Delivery
- Work in partnership with the People Coordinator to continuously improve people processes across the employee lifecycle, ensuring they remain scalable and fit for purpose as the business grows
- Provide oversight, support and guidance to ensure people operations are delivered efficiently, consistently and in line with organisational policies and best practice
- Empower and develop the People Coordinator by providing coaching, removing barriers and acting as an escalation point for more complex matters where required
HR Systems & Process Improvement
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- Lead the continuous improvement of people systems and processes, identifying opportunities to increase efficiency and scalability
- Work in partnership with the People Coordinator to ensure HR systems, integrations, data quality and reporting are maintained to a high standard
- Drive the implementation and optimisation of HR technology and digital tools
- Use people data and insights to inform recommendations, support business decisions and continuously improve the employee experience
Organisational Effectiveness
- Support the Head of People in delivering organisational development initiatives and building capability across the business
- Ensure compliance with UK employment legislation and internal policies, maintaining strong governance
- Maintain and continuously improve people policies and procedures
Culture & Employee Experience
Working collaboratively with the Head of Employee Experience, you will help co-design and deliver initiatives that strengthen Transform’s culture and overall employee experience.
This includes:
- Shaping culture initiatives that reinforce our values and behaviours
- Acting as a key connector across teams and office locations to ensure people initiatives are implemented consistently
- Building relationships across the business that encourage collaboration and create a connected employee experience
- Supporting cross-office initiatives that strengthen knowledge sharing and reinforce a One Transform culture
- Delivering internal communications, including organisational change, People updates and monthly newsletters, in partnership with Marketing
- Leading and supporting the Culture Club in delivering activities that bring our people together, including Thursday Office Drinks, Pizza & Games, Lunch & Learns, the Summer Party and Start of Year Party
- Leading and supporting the Wellbeing team and its ambassadors to deliver initiatives linked to key wellbeing campaigns, such as Mental Health Awareness Week and Men's Health Week, promoting employee wellbeing and engagement
Key Skills/Experiences
- You have a genuine passion for building a fairer, more inclusive and representative business where our people can do their best work.
- You are an experienced People Partner who builds trusted relationships, influences senior leaders and confidently challenges where appropriate.
- You think strategically, bringing ideas and insight that help shape the future of the People function and support business growth.
- You have a track record of identifying opportunities for improvement and turning ideas into practical, sustainable solutions.
- You have strong generalist HR knowledge, including UK employment law, and are confident managing complex employee relations matters while coaching leaders.
- You use people data, technology, AI and automation to improve processes, influence decisions and enhance the employee experience.
- You take real pride in building trusted relationships and collaborating with stakeholders at all levels.
- You thrive in a fast-paced environment and are comfortable working with ambiguity and changing priorities.
- You will have a growth mindset
- You will be AI curious and ready to embrace opportunities
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