Trainline
Senior People Partner
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Senior People Partner at Trainline
About the Company 🚄
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries.
At FTSE 250, we’re driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid.
About the Role
The People Team
At Trainline, our People team ensures our business and colleagues thrive through growth, innovation, and transformation. This role sits at the heart of organisational transformation, partnering with the Technology and Data organisation as it navigates leadership capability, workforce planning, and AI opportunities.
You’ll shape and deliver people strategies to enable business performance while helping evolve the People Partnering team into a more proactive, insight-led function.
Key Responsibilities
As the Senior People Partner, you will:
- Partner with senior Technology and Data leaders to develop people strategies aligned with business priorities, using workforce data, organisational insights, and external trends to drive measurable impact.
- Build trusted relationships with leaders to advise on organisational effectiveness, leadership capability, performance, talent, and engagement.
- Lead and support organisational design, restructures, and business transformation, including collective consultation where applicable, ensuring compliance with employment legislation.
- Champion a proactive People Partnering approach by anticipating challenges through employee health metrics, engagement data, and workforce trends.
- Support the development of a high-performance culture through leadership coaching, performance management, calibration, and capability development, including difficult conversations.
- Drive continuous improvement in the People function, simplifying processes, improving workflows, and integrating AI and automation for efficiency and strategic focus.
- Collaborate with Talent Acquisition, Reward, Learning, People Operations, and Legal to deliver integrated people solutions for immediate and long-term goals.
- Contribute to evolving the People Partnering team, sharing best practice and shaping a more strategic, commercially focused model.
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Requirements
We’re looking for a Senior People Partner with the following:
- Significant experience as a People Partner in Technology, Engineering, or Data organisations, with a proven track record of advising Director-level leaders to deliver strategic people outcomes.
- Strong experience in organisational change, including organisational design, restructures, change management, and collective consultation.
- A proactive, commercially minded mindset, leveraging people data, workforce insights, and business context to shape strategies and influence decisions.
- Exceptional relationship-building and stakeholder management, with confidence to coach, challenge, and influence leaders while adapting to different audiences.
- A strong People partner generalist background, with expertise in employee relations and employment law, balancing operational and strategic needs.
- Experience improving People processes or team ways of working, with curiosity about AI and emerging technologies in the employee experience.
- A collaborative approach, working across Centres of Excellence and People teams to deliver joined-up, business-led solutions.
- A growth mindset and enthusiasm for shaping the future of People Partnering, supporting colleagues through change, and developing our wider People Team.
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Join Our Team!
Benefits include:
- Fantastic perks: Private healthcare & dental, generous work-from-abroad policy, 2-for-1 share purchase plans, an EV Scheme to reduce carbon, extra festive leave, and family-friendly benefits.
- Career growth: Clear career paths, transparent pay bands, personal learning budgets, and regular learning days to supercharge your career from day one.
- Hybrid working: 60% office time over a 12-week period, with a 28-day Work-from-Abroad policy.
Our Values
We live by these principles every day:
⚡ Think Big – We’re building the future of rail. ✅ Own It – We focus on every customer, partner, and journey. 🤝 Travel Together – We’re one team. ♻️ Do Good – We make a positive impact.
Diversity drives us to be better. We celebrate gender, ethnicity, sexuality, disability, nationality, and diversity of thought.
curious? Explore more about working at Trainline LinkedIn & @TrainlineInc on Instagram, and check Glassdoor! 🚀
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