Westfield Health
Senior Performance Manager
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Two brands. One team. ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together. Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed — we exist to do something about it. This is a platform with purpose, built by people who care about getting it right. If you're joining us, you're not just starting a new job. You're helping navigate what comes next.
Senior Performance Manager
Navigate the unknown as ROVA Experience Specialist
Corporate wellbeing doesn't run on a script. This role is about leading the team that keeps it moving anyway, on-site, on one of Dublin's most high-profile campuses.
As Senior Performance Manager, you'll lead on-site delivery for one of our flagship corporate accounts — directing two active gyms and a premium pool facility, and managing a team of Performance Coaches who show up for people every day. It's a role split evenly between the floor and the boardroom: operational excellence on one side, strategic partnership on the other.
You'll own site budgets, present impact data to executive stakeholders, and build the on-site community that makes people want to come back. No two days will look the same.
Lead the team. Own the standard. Navigate the space.
THE ROLE
- Location: Dublin, Ireland
- Language Requirements: Fluent English required
- Salary: 60 – 65,000 EUR per annum based on experience
- Benefits: Private Health Insurance, Pension scheme, Annual Leave up to 26 days, Cycle to Work Scheme, Annual Pay Review, Targeted Learning and Development opportunities.
- Contract Type: Full-Time, Permanent
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WHAT YOU BRING
- Bachelor’s degree in Kinesiology, Sports Science, Health & Exercise Studies, or a closely related field required
- Minimum of 5 years’ strength coaching or personal training experience within premium environments.
- Proven track record of managing and upskilling teams of fitness, health, or sports performance professionals.
- Demonstrable experience handling stakeholder relations, overseeing annual budgets, and managing multiple operational projects simultaneously in a fast-paced corporate environment.
- Advanced presentation and communication skills, with a proven capability to simplify complex health and operational data for executive and C-Suite review.
- Exceptional customer service instincts, with a commitment to placing client satisfaction as a top operational priority.
- Highly capable of managing ambiguity, steering cross-regional initiatives, and adjusting strategies to fit varied territory requirements.
- Industry-standard specialised certifications (e.g. CSCS, Certified Exos Performance Specialist, FMS) and active CPR/AED certification required.
Qualifications get you to the room. These are what keep you here.
DUTIES AND RESPONSIBILITIES
01 Operational Leadership & Facility Excellence
- Direct daily operations across two active gyms and one swimming pool facility, ensuring impeccable standards of safety, cleanliness, and smooth technical functioning.
- Safely instruct, motivate, and assist clients to achieve their fitness and wellness goals in a professional and ethical manner.
- Oversee site-level implementation of operational frameworks and staffing plans to guarantee strict alignment with contractual obligations and program quality.
02 Team Architecture & People Management
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- Provide direct management, mentoring, and support to a diverse team of Performance Coaches.
- Conduct regular performance evaluations, maintain developmental documentation, and foster a supportive, high-performing team culture.
- Guide staff to ensure exceptional customer experience and execution of services, blending quality frameworks with creative autonomy.
03 Strategic Client Partnerships & Stakeholder Navigation
- Serve as the strategic partner and primary day-to-day point of contact for corporate client leadership, ensuring proactive communication and alignment with future needs.
- Partner with leadership teams to align joint business plans, eliminate operational friction, and consistently exceed contract expectations.
04 Data Analysis, Financials & Reporting
- Evaluate site-level operations, team performance, and client metrics to ensure complete alignment with both Rova Health and client objectives.
- Compile, analyse, and present relevant operational data and impact metrics on a monthly basis to executive stakeholders.
- Take complete accountability for the management of site-specific annual budgets and commercial objectives.
05 Events & Internal Communities
- Lead a variety of cross-functional engagement activities, such as educational events, wellness fairs, and informational sessions to drive campus-wide awareness of internal communities.
- Innovate and run interactive initiatives (e.g., challenges, leaderboards, recovery labs) specifically designed to increase the visibility of available services to new employee cohorts.
WHAT HAPPENS NEXT
- The Hiring Manager will review your application.
- You will have a formal two stage interview.
- Offer made.
- ID and HR Checks.
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