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About Zilch
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit, and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest-free and with no late fees.
We started in 2018 with a small team and a big dream—to make credit accessible to all. Since then, we've achieved double unicorn status and taken on over 5 million customers. There are some exciting projects coming up, and we’ve got big growth plans.
Want to join us?
Platform Engineer
The Platform Engineer at Zilch plays a crucial role in managing and maintaining the underlying technology infrastructure for our Software, Analytics, and ML platforms. Your primary responsibility will be to ensure that the platform runs efficiently, securely, and at scale.
Key Responsibilities
- Work in an agile environment on critical systems affecting our customers
- Support and optimise systems for performance, fault-tolerance, security, reliability, and cost-efficiency
- Continuously improve systems, practices, and knowledge
- Work with databases and data to ensure secure and effective storage and processing
- Assist in ad-hoc technology support and related duties
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Requirements
Essential:
- Passionate, energetic engineer with a wholehearted commitment to system reliability and uptime
- 4+ years of experience supporting:
- SQL Databases
- Kubernetes
- AWS systems (including CloudFront, API Gateway, NLB, RDS, Aurora; or Azure/GCP)
- Experience supporting Linux
- Knowledge of caching systems such as Redis or Memcached
- Understanding of REST-integrated systems
- Working knowledge of Terraform and Infrastructure as Code (IaC)
Bonus Skills:
- Experience with Java or Python development
- Exposure to NoSQL databases (e.g., MongoDB)
- Experience with Data Platform technologies (e.g., Redshift, Airflow, SageMaker)
- Exposure to agentic workflows (e.g., Bedrock)
- Exposure to Policy as Code (e.g., Cedar, OPA)
Benefits
Compensation & Savings
- Pension scheme
- Death in Service scheme
- Income Protection
- Share Options Scheme for permanent employees
- 5% cashback on in-app purchases
- £200 for work-from-home setup
Health & Wellbeing
- Private Medical Insurance covering:
- GP consultations (video, telephone, or in-person)
- Prescribed medication
- In-patient, day-patient, and out-patient care
- Mental health support
- Optical, dental & audiological cover
- Physiotherapy coverage
- Advanced cancer coverage
- Menopause support
- Employee Assistance Programme, including:
- Unlimited mental health sessions
- 24/7 remote GP & physiotherapy
- 24/7 helpline for emotional and practical support
- Savings and discounts on everyday shopping
- 1:1 personalised wellbeing consultations
- Gym membership discounts
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Family-Friendly Policies
- Enhanced maternity pay
- Enhanced paternity pay
- Enhanced adoption pay
- Enhanced shared parental leave
Learning & Development
- Professional Qualifications
- Professional Memberships
- Licence to Learning Suite for e-courses
- Internal Training Programmes
- FCA & Regulatory training
Workplace Perks
- Hybrid working model: Office-based Monday, Wednesday, and Thursday; remote Tuesday and Friday
- Casual dress code
- Workplace social events
- Healthy office snacks
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