Bupa
Senior PMO Manager
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Senior PMO Manager
Grade – C16
Contract – 12 month fixed term contract
Location: Cromwell Hospital, London SW5 0TU
Hybrid working: 2 days on site per week
Working hours: 37.5 hours per week
Salary: From £75,000 dependant on experience
Benefits: Role-specific bonus of 10% MBS
About the Role
We make health happen.
At Bupa, we’re passionate about technology. With colleagues, customers, patients, and residents in mind, you’ll have the opportunity to work on innovative projects and make a real impact on their lives.
Right from the start, you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.
The Senior PMO Manager will lead a centralised Programme Management Office (PMO) function to support the technology and transformation initiatives, improving visibility, consistency, and overall delivery discipline. The role will provide centralised governance, reporting, and dashboarding, strengthening data quality and consistency to enable more mature delivery process.
The PMO Manager will take a leading role in coordinating backlog management, project prioritisation, and planning cycles, including preparation for executive prioritisation sessions and supporting structured increment and detailed planning. This will ensure a consistent approach to how work is prioritised, planned, and delivered across teams.
Responsibilities
- Lead and manage the centralised PMO function for the Cromwell Transformation Programme, ensuring consistent governance, planning, reporting, and delivery standards across the portfolio.
- Maintain a single, accurate portfolio view across active initiatives, pipeline demand, priorities, delivery status, risks, issues, dependencies, and decisions.
- Own and improve portfolio reporting, dashboarding, data quality, and source consistency to support executive-level decision-making and confidence in delivery insight.
- Establish and maintain a central view of resource demand versus capacity across IT and Transformation delivery teams, identifying constraints, conflicts, dependencies, and optimisation opportunities.
- Drive adherence to agreed governance processes, ensuring consistent project reporting, action follow-up, escalation routes, decision tracking, and delivery discipline.
- Support the Head of Transformation Programme by taking ownership of operational PMO activities, enabling greater focus on strategic leadership, stakeholder engagement, and transformation outcomes.
- Build effective relationships with senior stakeholders, delivery teams, and enabling functions to support transparent communication, timely escalation, and effective portfolio control.
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Key Skills / Qualifications
- 3+ years’ experience in a PMO, Programme Office, Portfolio Office, or delivery governance role, ideally within a complex transformation, healthcare, hospital, or multi-disciplinary environment.
- Strong understanding of portfolio governance, delivery controls, reporting standards, RAID management, dependency management, milestone tracking, and executive reporting.
- Proven experience creating, managing, or improving portfolio dashboards, reporting packs, data models, and governance information across multiple projects or programmes.
- Experience coordinating backlog management, planning cycles, prioritisation processes, and portfolio review forums.
- Healthcare background is beneficial and desirable.
- Experience supporting resource demand and capacity planning, including identification of constraints, conflicts, resource gaps, and optimisation opportunities.
- Excellent stakeholder management and communication skills, with the ability to work confidently with senior leaders, delivery teams, IT, Transformation, and hospital stakeholders.
- Strong working knowledge of project, portfolio, and reporting tools such as Microsoft Project, Jira, Azure DevOps, Planner, Power BI, Excel, and PowerPoint.
- Project, programme, portfolio, Agile, PMO, or change-related qualifications are desirable, such as PRINCE2, MSP, P3O, Agile, Scrum, APM, or equivalent professional experience.
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Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role, you will receive the following benefits and more:
- 25 days holiday per year, pro rata to your contract.
- Access to a range of services to support your physical and mental wellbeing.
- Fixed term benefits allowance.
- Access to our confidential employee assistance programme.
- Workplace pension.
- Online discounts covering your everyday shopping, entertainment, eating out, and more.
Why Bupa
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type
Full time
Job Area
IT
Locations
Cromwell Hospital London
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