SquareTrade
Senior Pricing and Commercials Analyst
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Job Description
About the Role
SquareTrade is the fastest growing partner in the global device protection market and we work with many of the world’s largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, are all underpinned by our exceptional team. This is the secret behind how we’ve continued to shake up the industry. We are the ones transforming a “bad” service category into something that empowers people to take care of the things that keep life running smoothly. Together, we’re united by the same end goal: to completely change what people expect from an insurance plan.
We now protect over 140 million devices globally and work across Europe, with partners including Apple, T-Mobile and Telenor. We have been first to market with a number of key innovations, including fully-digital claims, choice of resolution option, next day exchange and same-day services via local and on-site repair. Our European ambition continues to grow as we step into new sectors including B2B, CE insurance and trade in products.
What is Great About This Role
- Impact: You'll make a real difference! SquareTrade's exponential growth wouldn’t be possible without a Pricing and Commercials team who own all the commercials on RFPs with prospective partners and new products in our current markets. That’s when you enter the stage!
- Innovation and Challenges: SquareTrade’s Pricing and Commercial team is still in its early stages, which means you will have the opportunity to influence the team’s vision, propose innovative solutions to fresh challenges and build processes from the ground up. Is there anything more satisfying than creating something and watching it thrive?
- Self-Development: With the size of our company and team, you’ll be directly involved in making strategic decisions to fuel SquareTrade’s growth and boost profitability. Plus, you'll support our Senior Leadership Team with your expertise in data and pricing. Get ready for an incredibly fast learning curve at SquareTrade!
- Collaboration: This position provides ample opportunities to collaborate closely with wider Finance, Account Management, Supply Chain, Customer Operations & the Business Development teams. With lots of variety in a fast-paced, entrepreneurial environment you won’t get bored.
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Responsibilities
- Price SquareTrade’s potential insurance and trade-in programs and products
- Collaborate with the Supply Chain and CS/CX teams to gather program costs and identify cost drivers.
- Leverage your data expertise and analytical mindset to assess program profitability, identify risks, and pinpoint levers to enhance the product’s commercials.
- Use your storytelling skills to translate pricing and commercial analysis into actionable insights.
- Present these insights to Account Managers, Business Development and Senior Leadership Teams
- Collaborate with the rest of your Pricing team, Business Development, Account Management, and Tech teams during RFPs and product launches to ensure a seamless process, timely delivery, and the accuracy, usefulness, and reliability of pricing outputs
- Contribute to developing SquareTrade's pricing processes by identifying areas for improvement, utilising existing technology, and designing new workflows to establish SquareTrade’s Pricing and Commercial team as a best-in-class operation
- Develop and defend pricing assumptions using a combination of available data, historical programme performance and relevant benchmarks.
What We Are Looking For in an Ideal Candidate
- Data-Savvy and Analytical Mindset: You are enthusiastic about working with data, able to uncover insights through careful analysis and turning complex information into clear and practical recommendations. In a nutshell, telling stories with numbers is your passion.
- Intellectually Curious and Detail-Oriented: You’re driven about asking questions, quickly ramping up, and remaining agile as you receive feedback from business owners.
- Collaborative: You thrive in a small, collaborative team environment where open communication is essential, and are comfortable working with non-finance team members to agree commercials decisions. Moreover, you can read the room and adjust your communication style to your audience.
- Ambitious: You’ll go above and beyond to get results (and you’re able to motivate others to do the same!) and aren’t afraid of pointing out things you believe aren’t working and can be optimized.
- You’ll Get Your Hands Dirty: You’re not afraid to jump into confusing messy situations. You love being the go-to person for getting things done.
- Dynamic Multi-Tasker: You are a self-starter and can juggle multiple priorities to make things happen in a fast-paced, dynamic, and highly ambiguous environment.
- Organised and Accountable: You are highly organised, maintain clear records of key assumptions, decisions and data sources, and can confidently explain the rationale behind your analyses. You understand the importance of transparency and ensure that information is easy for others to validate, challenge, and build upon.
- Being Comfortable Operating in Ambiguity, Balancing Risk and Opportunity, and Clearly Communicating the Rationale Behind Your Recommendations.
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Qualifications
- Proven experience in data analysis and storytelling
- Excellent interpersonal and communication skills
- Demonstrated ability presenting to stakeholders
- Strong Excel skills required, along with strong knowledge of Microsoft Office applications
- Knowledge of the insurance or technology industry will be well valued, but it isn’t a must
- Excellent academics and a 2:1 degree or above
- 2-3 years post-qualified experience
Additional Information
This role is based in market but will require significant internal travel to partner locations along with monthly international travel to SquareTrade HQ in London.
On average, two to three days per week will be spent with the partner, across a mix of locations, including HQ and stores, both within and outside the assigned region, depending on business requirements.
The Team: SquareTrade Leadership
SquareTrade is an Equal Opportunity Employer.
What We Offer
- Competitive salary
- Opportunity to shape and influence hiring strategy
- Collaborative and high-growth working environment
- 2 charity days per year. For each day we will contribute the equivalent of your daily salary to the charity on your behalf.
- Private Healthcare and Health Cash Plan with Simply Health
- Monthly Gym/fitness allowance
- Monthly Wellness allowance
- Monthly Phone/Internet allowance
- Annual professional development allowance
- Headspace
- GoGeta Cycle to work scheme
- GoGeta Nursery scheme
- Friends & Family Mobile Repair Benefit
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