Explore Group
Senior / Principal Product Manager
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Senior / Principal Product Manager – Customer Applications
London (Hybrid – 3 days on-site)
We're partnering with a fast-growing, global platform business to find a product leader to take ownership of their customer-facing product suite. This is a senior, high-visibility role reporting directly into the Chief Product & Technology Officer, with the autonomy to shape strategy and drive real commercial impact.
About the role
You'll lead 2–3 cross-functional product squads, taking end-to-end responsibility for your product area, from early discovery through to launch and ongoing iteration. This is a role for someone who can operate at both the strategic and hands-on level, setting direction while staying close enough to the detail to unblock delivery.
What you'll be doing
- Shape and evolve the long-term product vision and strategy, aligned to wider business goals
- Own the product lifecycle end-to-end: research, discovery, delivery, launch and optimisation
- Partner with UX and research teams to ground every decision in genuine customer insight
- Run Agile delivery, prioritising the backlog and shaping clear specs and user stories
- Champion strong design and UX practice in partnership with your design team
- Lead, motivate and develop a cross-functional team, including mentoring junior PMs
- Represent your product area to senior stakeholders and key accounts
- Define and track the metrics that matter, using data to guide continuous improvement
- Act as the internal voice of the customer, keeping feedback loops tight and actionable
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What we're looking for
- 7+ years' experience for Senior / 10+ years for Principal, owning full-lifecycle product management within a tech or platform business
- A strong track record building customer-facing products (B2B or B2C), SaaS, fintech, e-commerce or similar sectors all relevant
- Proven experience setting product strategy and defining/measuring KPIs or OKRs
- Strong grounding in Agile/Scrum and modern delivery practices
- Comfortable working closely with design teams on UX and product experience
- Excellent stakeholder management, communication and leadership skills
- Confident using analytics, A/B testing and user feedback tools to inform decisions
- A genuine curiosity for product craft and a drive to keep learning
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Why apply
- Ownership of a critical, high-visibility product area with real autonomy
- A central seat in a business going through genuine digital transformation
- A collaborative, fast-moving culture with a strong customer focus
- Competitive package including performance bonus, plus clear routes for progression
- The chance to help build the next generation of products for a large, global user base
If this sounds like your next move, get in touch, we'd love to tell you more.
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