Solas IT Recruitment
Senior Product Deisgner
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Senior Product Designer
Location: Shoreditch, London
Hybrid: 4 Days Onsite / 1 Day Working from Home
An exciting opportunity has arisen for an experienced Senior Product Designer to join a growing consumer technology business on a permanent basis.
This is an excellent opportunity for someone with a strong ecommerce or direct-to-consumer (D2C) background who combines exceptional visual design with strong product thinking. You'll play a key role in creating polished customer experiences across web and mobile while evolving an established design system that supports the continued growth of the product.
Based from the company's Shoreditch office four days per week, you'll work closely with Product, Engineering, Marketing and Data teams, taking ownership of design from discovery through to delivery while using customer insight, experimentation and data to create intuitive, commercially effective user experiences.
This role is ideally suited to someone with experience designing customer journeys across acquisition, onboarding, checkout, subscriptions, account management, loyalty and customer retention.
The Role
You'll work across a variety of high-impact initiatives, balancing customer needs with commercial objectives while delivering high-quality, production-ready designs. Projects are likely to include:
- Designing and optimising acquisition, onboarding and customer engagement journeys.
- Improving ecommerce checkout, account management and subscription experiences.
- Enhancing customer retention, loyalty and repeat purchase journeys.
- Conducting user research, usability testing and competitor analysis to inform design decisions.
- Creating polished, production-ready user interfaces across web and mobile.
- Taking ownership of an established design system, extending reusable components and scalable UI patterns.
- Collaborating closely with Product Managers, Engineers and cross-functional stakeholders throughout the design process.
- Using customer insights, behavioural analytics and experimentation to drive measurable improvements in customer experience and business performance.
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Key Responsibilities
- Lead end-to-end product design from discovery and problem definition through to delivery.
- Design intuitive, visually engaging and commercially effective customer experiences.
- Produce high-fidelity user interfaces, prototypes and production-ready designs in Figma.
- Work within and evolve an established design system, creating reusable components and scalable design patterns.
- Partner closely with Engineering to ensure designs are practical, scalable and implemented to a high standard.
- Use qualitative and quantitative research, analytics and experimentation to prioritise design improvements.
- Present design rationale confidently to stakeholders across Product, Engineering and the wider business.
- Collaborate with Product Managers to influence design decisions through customer insight.
- Thrive in a fast-paced environment where priorities evolve and speed of execution is important.
What We're Looking For
We're looking for someone who combines exceptional visual design with strong UX thinking and enjoys working in fast-moving, collaborative environments.
You'll ideally have:
- 5+ years' experience designing consumer-facing digital products within an ecommerce or direct-to-consumer (D2C) environment.
- Exceptional visual design skills, with a portfolio demonstrating polished UI and strong product thinking.
- Proven experience designing end-to-end customer journeys across acquisition, onboarding, checkout, subscriptions, account management, loyalty and retention.
- Strong experience working within and evolving established design systems and component libraries.
- Experience using customer research, behavioural insights, analytics and experimentation to drive design decisions.
- Experience improving conversion, customer engagement, repeat purchase or long-term customer value.
- Excellent communication skills with the ability to collaborate across Product, Engineering, Marketing and Data teams.
- Confidence working independently, taking ownership and managing ambiguity.
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Technical Skills
- Expert knowledge of Figma and modern prototyping tools.
- Experience using AI-assisted design and prototyping tools such as Claude, Figma AI or similar.
- Strong understanding of component libraries, design systems and reusable UI patterns.
- Experience with usability testing, behavioural analytics, A/B testing and experimentation.
- Good understanding of responsive design and accessibility best practices.
- Appreciation of front-end implementation and experience working closely with Engineering teams.
Desirable Experience
- Experience within a high-growth ecommerce or D2C environment.
- Experience designing subscription or membership-based products.
- Experience optimising acquisition, onboarding, checkout or customer retention journeys.
- Experience contributing to product strategy and roadmap discussions.
- Experience designing customer-facing AI-powered features or experiences.
Why Apply?
This is an excellent opportunity to join a growing product team where you'll have genuine ownership of customer experiences while helping evolve an established design system used across the product. You'll work alongside experienced cross-functional teams in a collaborative environment that values exceptional design, experimentation and continuous improvement, with excellent opportunities for long-term career development.
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