Accurx is solving healthcare productivity for the NHS.

For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.

What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.

Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.

We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be.

Challenges you’ll solve...

You'll join the Neighbourhoods team as a 12-month maternity cover, in a live, embedded design role on one of our most strategically important products. Neighbourhood working is a major shift in how NHS care is delivered, and our next phase of roadmap is still taking shape - so you'll be able to have real influence over the problems we solve.

• Get productive fast: Pick up in-flight work in a complex domain and contribute early. You'll have support, but you won't need a long runway to get started.
• Meaningful contribution: Work across a developing roadmap for Neighbourhood working, made up of a mix of smaller, iterative pieces of work and larger projects; you'll need to understand how your piece of work fits the bigger picture as priorities take shape. You’ll be able to help shape the roadmap, not just deliver against it.
• Get close to our users: Spend time with healthcare professionals to identify and help solve real problems.
• Cross-functional collaboration: Work closely with Product, Engineering, Data and User Research as a strong voice for design, delivering at pace.
• Bigger picture thinking: Neighbourhood working touches many parts of our product. You'll work with designers outside of your pod to ensure a simple end-to-end experience, and contribute to our design system (Pulse) - extending it where neighbourhood patterns aren't yet served, rather than diverging from it.
• Set up for success: A clean handover at the end of the contract is part of the work: clear documentation, decisions and rationale captured, so the returning designer has a smooth transition back to work.