Senior Product Designer

What will you do?

Whilst a full job description can be supplied here are a few of the key responsibilities for the role:

• Working with Product Managers, Engineers and stakeholders to understand problems, explore opportunities and shape product direction.
• Translating complex workflows, systems and requirements into clear, simple and intuitive experiences.
• Conducting and contributing to user research, usability testing and discovery activities.
• Using qualitative and quantitative insight, behavioural data and product metrics to inform and validate design decisions.
• Creating user journeys, flows, wireframes, prototypes and high-fidelity product designs.
• Working closely with Engineers throughout delivery to make sure the intended experience is brought to life effectively.
• Defining appropriate measures of success and using feedback and product performance to identify opportunities for improvement.
• Contributing to and evolving our design system, helping create scalable, consistent and accessible experiences.
• Championing accessibility and inclusive design throughout the product development process.
• Clearly communicating design rationale, including the evidence, assumptions and trade-offs behind your decisions.
• Collaborating with other designers through critiques, workshops and knowledge sharing.
• Helping us continuously improve how design works within cross-functional product teams.
• Exploring appropriate uses of AI and emerging design tools to accelerate discovery, prototyping and delivery while maintaining a high standard of design quality.

What we’ll be looking for: (skills, experience + qualifications):

• Experience as a Product Designer, UX/UI Designer or similar, ideally working on digital products rather than primarily marketing or brand work.
• A strong portfolio demonstrating end-to-end product design, including the thinking and decision-making behind your work.
• Experience working within cross-functional teams alongside Product Managers and Engineers.
• Strong UX and interaction design skills, with the ability to simplify complicated journeys, systems and workflows.
• Experience designing responsive web products and/or native mobile applications.
• Confidence working with ambiguity and making informed decisions when perfect information isn’t available.
• Experience using user research and usability testing to influence product decisions.
• An understanding of product metrics and how design outcomes can be measured after launch.
• Strong prototyping skills and experience using tools such as Figma.
• Experience working with or contributing to design systems and reusable component libraries.
• A good understanding of accessibility and inclusive design principles, including WCAG.
• Excellent communication and stakeholder-management skills, with the confidence to explain and constructively defend design decisions.
• The ability to balance user needs, business goals and technical constraints rather than considering design in isolation.
• Experience mentoring or supporting other designers and helping raise the quality of design across a team.
• Confidence working with senior stakeholders and communicating the evidence, rationale and trade-offs behind significant product decisions.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.