Zepz
Senior Product Designer- 6 Mth FTC
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About Zepz
Our Meaningful Mission At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal; we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting-edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.
Who You'll Be Joining We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem-solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.
Our Core Commitments — What We Live By Our vibrant and truly diverse culture is built on three core commitments that guide how we work and interact:
- Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
- Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
- Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.
Perks of Joining Our Team We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. Our remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive. This freedom comes with wonderful tailored, location-specific perks designed to support your whole life, not just your work. Think unlimited annual leave, great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel.
About the Role
As a Senior Product Designer, you will be responsible for discovering opportunities for product excellence and differentiation across our products. With a deep empathy for the user, you'll work on creating experiences that help migrants send money home to their families. You'll collaborate with key stakeholders across the organization to determine strategy, roadmaps, and deliverables while maintaining much autonomy over your work.
This role reports into the Head of UX and Design and is a member of our diverse Global Design Organization where we use our design and research skills to inspire and influence across the company. We believe different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way.
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What You Will Focus On
We are a small but mighty mobile-first design team working across two global brands. We work in cross-functional squads alongside product managers and engineers, move fast, and hold a high bar for craft. AI-assisted tools are part of how we work and we use them to move faster, prototype earlier, and spend more time on the problems that matter.
Product Strategy
- Conceptualise and design mobile-first
- Work closely with product managers, engineers, and stakeholders to understand business objectives and translate them into effective design solutions
- Create and iterate on solutions that are inspired by a deep empathy for our users
- Identify key opportunities to meet our user and business needs and work collaboratively to prioritize feature ideas
- Use research and data to inform and implement solutions
- Define and track success metrics for design decisions, working with product and data to understand whether shipped experiences are actually working
- Ideate on new product features and improvements
- Effectively "sell" design solutions to partners through design storytelling
- Work in close collaboration with Design Leadership to grow the team as well as inform and improve our design processes
UX Design
- Create high-level user flows for complex products that capture happy paths and edge cases
- Build the right level of fidelity for the moment, from quick sketches and rough flows through to high-fidelity prototypes, prioritising speed to clarity over polish at every stage of the process
- Use AI-assisted prototyping tools including Figma Make to accelerate ideation, produce working prototypes faster, and explore a broader range of solutions before committing to a direction
- Understand business and technical needs and requirements
- Work cross-functionally (in and outside of the design team) to create innovative features
UI Design
- Design flows, features, and components that can be used across products
- Create high-quality, well-crafted UI that is consistent, scalable, and built with the design system in mind
- Contribute to our design system, ensuring consistency and scalability across multiple products and platforms
- Work collaboratively with Engineering to ensure the finished product meets design specifications
What You Bring to the Table
- 4+ years of experience as a product designer, with a strong portfolio showcasing your design process and successful product launches with an emphasis on consumer-facing mobile and native experiences
- Expert-level Figma skills including prototyping, Variables, Dev Mode, and AI-assisted features such as Figma Make
- Hands-on experience using AI tools to accelerate your design workflow, not just awareness of them but actual practice
- Ability to analyze and use data and research to inform decisions
- Experience leading and launching end-to-end product features on consumer-facing products
- Attention to detail and a high bar for craft
- Excellent verbal and communication skills
- Love to discuss design in group settings and participate in design critiques and reviews
- Excellent analytical skills to break down and solve complex problems
- The ability to explain your work, process, and decisions and seek feedback to help you produce your best work
- Proven ability to collaborate cross-functionally
- Design discovery (user research, competitive research)
- A deep understanding of user-centered design principles and a passion for creating exceptional user experiences
- Familiarity with financial services, regulated products, or similar industries is a strong plus
- A BA/BS/Master's Degree in the field of user experience, research or related field is preferred but not required
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AI Literacy & Tools
As Zepz continues to build AI into how we work, we expect everyone to engage with it as a core part of their role. For this position, we are looking for:
- A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
- Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
- Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
- Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
- Prior experience using Claude (Anthropic) is a nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team.
If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join.
Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers, and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
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