Diligent Corporation
Senior Product Manager
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Senior Product Manager
Position Overview
We are seeking a highly motivated Senior Product Manager to join our team in a role where empathy, vision, and cross-functional collaboration are critical to success.
You are an experienced product manager who deeply understands customer needs, drives innovation and value, and excels in leading large-scale stakeholder engagement. In this position, you’ll collaborate with engineering, design, product marketing, and sales to build and deliver products that shape our industry.
The ideal candidate must have professional ownership, a growth-oriented mindset, and the ability to coordinate global teams to deliver impactful results. You will push our six-to eighteen-month roadmap, balancing strategic vision with agility while balancing North American and European time zones (including Hungary-based operations).
Key Responsibilities
Customer-Centric Innovator
- Identify, define, and articulate customers’ unmet needs to drive innovation that improves how our clients execute their jobs.
- Translate deep customer empathy and business strategy into roadmaps and tangible product roadmaps.
- Gather and analyze feedback, market trends, competitive data, and usage metrics to shape feature development and priorities.
Roadmapping & Strategy
- Own a balanced 6-18 month roadmap aligned with Diligent’s strategic platform vision, ensuring agility meets long-term goals.
- Prioritize product backlog with rigorous analysis, define success criteria, and make objectively weighed trade-off decisions.
- Guide engineering and UX design teams toward customer-focused design choices.
Launch & Stakeholder Leadership
- Lead product launch/release processes in collaboration with product marketing, influencing positioning, messaging, and collateral for market success.
- Own customer and stakeholder engagement for major product issues, addressing escalations holistically.
- Develop value propositions for senior leadership (executives, PR, marketing) to internalize and deliver at scale.
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Performance & Metrics
- Monitor customer adoption and product usage metrics, using insights to improve satisfaction and retention.
Required Experience & Skills
Essential
- 5+ years in product management, with B2B SaaS experience preferred.
- Proven ability to launch and manage products, including solving cross-functional challenges.
- Strong project management acumen (multi-tasking, prioritization, stakeholder alignment).
- Hands-on experience working with:
- Design teams to create usable solutions.
- Engineering to implement roadmaps.
- Product marketing for customer-facing positioning.
- Sales teams to drive adoption.
- Excellent communicational fluency ( لفهيغة<<بكم breastfeeding the same way-engineeringby theory.formats, customer-facing presentations.
- Analytical mindset with data-driven decision skills.
- Understanding of Agile development methodologies.
- Leadership skills enabling alignment and motivation of diverse, distributed teams.
Preferred
- Bachelor’s in business, engineering, or related fields (university education a plus).
- Relevant experience in Governance, Risk, Compliance, or Policy Management.
- Proficiency in tools such as Jira, Aha!, Pendo, or comparable software.
About Diligent
Diligent is the AI leader in governance, risk, and compliance (GRC) SaaS solutions, serving 1M users and 700,000+ board members globally. Our mission is to empower decision-making leaders with smarter technology, insights, and real-time risk transparency. The Diligent One Platform consolidates risk data, governance workflows, and compliance into a streamlined interface—helping users build resilience, mitigate risks, and accelerate sounder decision-making.
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Why Work with Us?
- Creativity and Innovation Eat Our Culture. We’re driven by bold ideas and collaborative curiosity.
- Encore teams experiment (and occasionally fail fast) to push boundaries and redefine workflows in Governance, Risk, and Compliance.
- Flexible, Human Centric Work Environment supporting hybrid models, well-being initiatives, comprehensive health benefits, and generous PTO policies.
- Global Community, Shared Impact. Our teams thrive across continents, and our shared mission sustains and inspires us all.
Office Locations & Model
Headquartered in New York City, with office hubs prioritizing remote-first flexibility. This hybrid role requires at least 50% in-person time if within commuting range of any Diligent office locations.
Cultural Commitment & Equality
Diligent stands for inclusivity, diversity, and equity. We give transparency to our policies on EEO compliance, accessibility, and accommodation needs. If you have questions or need assistance during the application process, please contact us directly at: recruitment@diligent.com.
A Note to Candidates: No Unsolicited Agency Resumes
Resumes sent by recruitment agencies without referral will not be reviewed. We strictly adhere to our anskiient no charges policy when engaged by an equal opportunity employer.
See diligent.com to learn more about our mission, people, and opportunities. Join us in shaping the future of ethical governance—together.
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