Hays
Senior Product Manager
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Job Title
I'm working with a leading technology-led government department in Milton Keynes who are looking to appoint an experienced Senior Product Manager to take ownership of critical, high-value products within a complex and secure environment. You'll play a pivotal role in shaping product direction, ensuring delivery excellence, and maximising value for users and the organisation.
What You'll Be Doing
- Set the vision and direction for your product(s), ensuring alignment with wider organisational goals, technology strategies, and evolving customer needs.
- Own and drive a clear, value-focused roadmap, balancing competing priorities while maintaining transparency across business stakeholders.
- Lead the end-to-end product life cycle, from shaping requirements through to successful delivery, ensuring outcomes are delivered on time and provide measurable value.
- Act as the senior voice of the product, influencing leadership decisions through clear reporting, insight, and strategic recommendations.
- Build strong relationships with suppliers and partners, overseeing performance and ensuring services deliver value, compliance, and quality.
- Work within structured governance frameworks, contributing to boards and ensuring adherence to standards, controls, and audit requirements.
- Translate user needs into actionable product improvements, making informed decisions on enhancements, innovation, and future capability development.
- Collaborate with procurement and commercial teams to manage supplier engagements across their life cycle.
- Contribute to the development of future product capability, supporting continuous improvement and organisational growth.
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What We're Looking For:
- Proven experience in product management within IT or digital services environments.
- Strong understanding of service delivery across the full life cycle, including design, transition, and live service.
- Experience working with and managing third-party suppliers in complex delivery environments.
- Ability to operate confidently with senior stakeholders, influencing decisions and managing competing priorities.
- Familiarity with structured delivery and governance frameworks, ideally in regulated or government environments.
- Certifications such as ITIL4 Foundation, Scrum Product Owner / SAFe Product Manager, or PRINCE2 Agile (or equivalent experience).
- Knowledge of public sector or government delivery environments is highly desirable.
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This role requires eligibility for SC (Security Check) clearance. You don't need to hold this today but it would be an advantage.
What you need to do now
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