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The Role
We are looking for a Senior Product Manager to shape digital, data, and AI-enabled products that turn WGSN's expertise and proprietary data into indispensable tools for clients.
This is an on-site role out of our London office.
Working at WGSN
Together, we create tomorrow.
A career with WGSN is fast-paced, exciting, and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants, and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink, sports and outdoors forecasting, data analytics, and expert advisory. If you are an expert in your field, we want to hear from you.
Role Overview
As a Senior Product Manager, you will lead a significant product area from strategy and discovery through delivery, launch, and optimization. You will identify the client problems that matter most, set clear outcomes, and bring colleagues together across content, data, technology, design, commercial, and client success to deliver measurable client and business value.
This is a hands-on product leadership role. You will move comfortably between client insight, product strategy, data, technical trade-offs, delivery detail, performance metrics, and commercial decision-making. You will bring clarity to complex problems and drive an idea to adoption.
Key Accountabilities
Set Direction and Own Outcomes
- Own the vision, strategy, and roadmap for a high-impact product area, aligned with WGSN's wider product and business strategy.
- Make thoughtful prioritization decisions using client evidence, product data, commercial value, strategic fit, and delivery effort.
- Define success measures and actively manage product performance after launch, not simply delivery against a roadmap.
Understand Clients and Their Workflows
- Build a deep understanding of our clients, users, jobs to be done, and processes.
- Lead continuous discovery through client interviews, workflow observation, prototype testing, usage analysis, and close partnership with commercial and client success teams.
- Represent the client perspective while balancing user value, commercial impact, strategic advantage, and technical feasibility.
Build Data and AI-Enabled Products
- Turn complex content and data into intuitive, trustworthy product experiences that help clients reach decisions and take action.
- Work with data, engineering, design, and subject-matter experts to define product requirements, data dependencies, quality standards, and user experience.
- Identify where AI, natural-language interfaces, automation, APIs, or workflow integrations can create client value, and where simpler solutions are more appropriate.
Lead Delivery and Quality
- Lead a cross-functional product team through discovery, definition, delivery, launch, and iteration.
- Set a clear product narrative, make decisions promptly, and ensure teams understand the problem, intended outcome, and relevant trade-offs.
- Build quality into the product lifecycle through acceptance criteria, data validation, instrumentation, feedback loops, and post-launch monitoring.
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Drive Adoption and Commercial Impact
- Partner with product marketing, sales, and client success to define positioning, packaging, launch plans, enablement, and adoption activity.
- Equip commercial teams to explain the client problem, differentiated value, and evidence behind the product.
- Monitor adoption, engagement, satisfaction, retention, and commercial performance; use the evidence to guide iteration and investment.
Lead Through Influence
- Create alignment across senior stakeholders with different perspectives, incentives, and areas of expertise.
- Communicate complex topics clearly, including the evidence, choices, risks, and rationale behind product decisions.
- Contribute to stronger product practice across WGSN through coaching, constructive challenge, and practical improvements to how teams work.
Skills, Experience & Qualifications Required
- Strong product management experience, including ownership of a meaningful product area from strategy through launch and optimization.
- A track record of building successful B2B and B2C digital products; experience with subscription, data, insights, SaaS, or workflow products is particularly relevant.
- Evidence of solving complex client problems and translating ambiguity into a clear strategy, roadmap, and delivery plan.
- Excellent discovery skills and the ability to synthesize qualitative insight, behavioral data, and commercial evidence.
- Strong analytical judgement, including defining metrics, interpreting product performance, and making evidence-based trade-offs.
- The ability to work credibly with engineering, data, and design teams, including on technically or data-intensive products.
- Commercial understanding: you can connect product choices to differentiation, adoption, retention, expansion, and revenue.
- Clear, concise communication and the confidence to influence senior stakeholders.
Useful, but not Essential
- Experience with AI-enabled products, search, recommendations, natural-language interfaces, or generative AI.
- Experience with structured data products, APIs, data models, analytics platforms, or workflow integrations.
- Experience within fashion, beauty, retail, consumer intelligence, forecasting, research, or another expert-content environment.
What We Offer
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
- 25 days of holiday per year - with an option to buy/sell up to 5 days
- Pension, Life Assurance, and Income Protection
- Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness
- Employee assistance programme, season ticket loans, and cycle to work scheme
- Volunteering opportunities and charitable giving options
- Great learning and development opportunities
More About WGSN
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our Values
We Are Everywhere
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The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyze consumer behaviors, product innovation, design, and creativity, everywhere.
We Are Future Focused
We utilize our global resources and intelligence to research, source, and analyze quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review, and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigor runs through everything we do.
Our Culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths, and perspectives & reflect the global audience we work with.
Inclusive Workforce
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognizing great performance is a key part of our culture. Our Awards schemes recognize and reward the brilliant achievements of our people.
We offer a flexible working environment with a wide range of flexible, hybrid, and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
A Note for Applicants
We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness.
A Note for Recruiters
Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture, and ways of working together. Since we focus on these established partnerships, we’re unable to respond to unsolicited contacts or CVs from outside our PSL. But don’t worry! If we decide to explore new partnerships, we’ll be sure to reach out.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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