Senior Product Manager - AI Innovation

As a Senior Product Manager on an AI Innovation team, you'll own the vision and strategy for a body of work at the intersection of AI and our core PXM platform. This is a building role: you're expected to move fast from idea to shipped value, experimenting and prototypes alongside the team. You'll frame strategic options for leadership, run discovery on problems that don't have an obvious answer yet, and partner closely with your engineering and design counterparts (your "trio") to bring things to life. You'll also build credibility with Customer Success, Sales, Marketing, Solutions Advisory, Support, and R&D so your releases initiates are understood and adopted across the org.

This role sits within Salsify’s AI Innovation group, so genuine curiosity about AI matters, along with a track record of turning emerging technology into meaningful customer value.

Responsibilities

• Set and champion the vision and strategy for your AI Innovation area, tied explicitly to Salsify’s business objectives; moving quickly and adapting as you learn, while articulating a clear and compelling vision for the future.
• Lead discovery with customers, partners, and internal stakeholders to uncover underlying use cases, needs, and business outcomes.
• Use AI to speed up and scale signal collection, pairing it with traditional discovery methods like customer interviews, competitive intelligence and usage analytics.
• Hands-on AI fluency: direct experience building with LLMs, agents, and AI tools.
• Run tight experiments and pilots: define hypotheses and success metrics, test in small increments, and own decisions about what scales, holding your team accountable to shipping value quickly.
• Partner with your engineering manager and designer to run the trio effectively, and step in when that partnership isn't working.
• Build and maintain relationships with Customer Success, Sales, Marketing, Solutions Advisory, Support, and R&D to keep AI Innovation work aligned with the rest of the organization.
• Identify synergies and risks across teams before they become problems, proactively solve across team leads and bring recommendations to the people who need to decide.
• Communicate status, progress, and blockers to senior leaders, and present to internal and external audiences, tailoring the message for each.
• Work through disagreement and misalignment directly and constructively, building trust along the way.
• Act as the face of your product area, internally and with customers.