Senior Product Manager, Amazon Freight

Description

Do you enjoy a fast-growth business where you can affect customer experience at scale in one of the newest Amazon bets?

Amazon Freight is growing at triple digit rates as we scale this new B2B offering across Europe and we are hiring a Sr Product Manager to lead our Product Marketing. Come join the team and help us make history!

We are looking for a Sr Product Manager who will own the Marketing Technology (MarTech) stack, across Website, Email outbound, and other Owned & Operated channels. The role supervises 3 team members, managing:

• Email and website updates
• Content and Outbound communications
• Seller Engagement and Communications

This candidate will move between strategy and execution as we iterate and innovate how we recruit our customers and engage with them. The individual will influence and drive functional teams and stakeholders at all levels of the organization. Responsibilities include lifecycle marketing program creation, website content (CMS) optimization and features, as well as content roadmap. The individual will adapt the core components of the EU marketing program based on specific marketplace dynamics.

Do you love solving complex problems with simple automated solutions? Do you like to think big but also dive deep into the details? Have you managed a website or marketing measurement and automation tools?

Open for BCN or LHR.

Key job responsibilities

• Manage overall marketing technology eco-system (platforms, systems, tools, chatbot) as systems expert and technical owner liaising with the Tech team and 3rd party providers.
• Supervise 3 team members (yellow badge, L5, and Sponsored HC) define their goals, covering email outbound communications, Brand Content, website updates, and marketing automation.
• Supervise software developer and content managers to develop and manage website upgrades/enhancements.
• Create a roadmap of lifecycle marketing programs to accelerate customer funnel and self-serve across all stages. From Lead qualification, customer onboarding and reactivation.
• Manage lead capturing, ABM and lead conversion tools: Pardot, Salesforce, 6sense.
• Create, manage and influence MarTech product roadmap and strategy.
• Develop tools and capabilities to enable full funnel marketing attribution.
• Manage marketing and candidate quality dashboards and spearhead lead generation machine learning tool.
• Measure the effectiveness of user journey and website features utilizing A/B testing and web analytics.
• Collaborate with sales operations on enhancing and troubleshooting issues with the lead management process and integrations with marketing automation platforms.
• Ensure marketing automation best practices and capture feedback for platform and process enhancements; document and lead training for marketing automation processes, multi-stage automated program development, lead scoring architecture and management, and trigger-based programs.