Curated
Senior Product Manager
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Senior Product Manager — Customer Journey & Experience
London, UK
Permanent | Hybrid
£100,000 - £120,000 + bonus
Curated is partnered with a fast-growing, AI-first consumer platform to find a Senior Product Manager to join their expanding product team in London.
This is a high-value transactional platform handling billions in annual revenue, where every step of the user journey directly drives commercial outcomes. The ambition is to scale that 5 to 10x. This role owns the product that gets them there.
That means the roadmap, the discovery, the delivery, and the adoption. Not a ticket-taker. Someone who can find the problem, define the solution, and ship it.
We are looking for an exceptionally talented Senior Product Manager who has owned the end to end customer journey across a B2C or D2C platform, with a deep obsession for how users think, behave, and move through a product from first touch to completed outcome.
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What they are looking for
- 5+ years in product management across B2C, D2C, or consumer marketplace platforms
- You have owned the full customer journey, not just one step of it. Acquisition, activation, conversion, retention, you have thought across all of it
- You think in journeys not features. You care about how a user gets from A to Z, and every friction point in between
- Comfortable owning discovery end to end. User research, journey mapping, behavioural analysis, hypothesis definition, OKRs before building
- Strong on delivery. Iterative releases, managing dependencies, keeping stakeholders aligned
- Data driven. You use behavioural and operational analytics to prioritise and prove impact
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Why it is worth a look
- Most consumer PMs own a slice of the journey. This role owns the whole thing
- Full end to end ownership from discovery through to adoption, with real commercial accountability
- Small product team, direct line to the CPO, genuine ownership from day one
- AI is central to the roadmap, not as a buzzword but as the primary lever for improving the user experience at scale
- High autonomy, high accountability, real impact inside a profitable, well-capitalised business with serious growth ambitions
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