CROSwiss
Senior Product Manager – Customer Identity & Onboarding
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Why Here?
Zepz powers WorldRemit and Sendwave with a mission to break down financial barriers for cross-border communities worldwide. The product team focuses on identity and onboarding to deliver seamless, secure experiences that drive customer success in a fast-paced fintech environment.
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As a Senior Product Manager at Zepz, you will own the signup-to-first-transaction conversion funnel across Sendwave and WorldRemit markets while diagnosing friction and balancing compliance needs. You will manage the full authentication roadmap including MFA, OTP delivery, and account recovery journeys that secure access without increasing takeover risks. Additionally, you will lead continuous experimentation programs with A/B testing to iterate on onboarding flows and build measurement frameworks that inform product decisions.
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