Referment
Senior Product Manager (Insurance Comparison) (E592851)
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Referment
Referment is working with a long-established UK car insurance comparison platform that helps customers make better decisions around insurance and financial services, part of a larger group of well-known UK comparison brands. This Senior Product Manager will drive capabilities that improve the customer experience across the platform, shaping and evangelising the product vision for a significant product area aligned with a market vertical such as car, home, van, travel or life.
The Role
You will define, own and drive the strategy for the comparison journey, with a multi-channel approach for the end-to-end journey joined up with CRM, account, web and mobile applications. You will champion a one-platform approach that looks beyond the website to realise seamless journeys across the estate. You will lead discovery and support delivery, using data and customer insights to identify and realise the most valuable opportunities, establish scalable experimentation pipelines across user touchpoints, and identify opportunities to capitalise on emerging technologies such as Generative AI to deliver personalised experiences. You will galvanise cross-functional teams across engineering, design and marketing, manage external developers and service providers, and proactively influence senior stakeholders to unblock issues and keep progress moving.
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What We're Looking For
- A strong product management background, with experience carrying out and leading discovery processes with product, engineering and design teams
- A bias to action and commercial astuteness, with the critical thinking to find insights no-one else has thought of
- Resilience and adaptability in ambiguity, confidently navigating complex challenges to find a path to success
- A strong understanding of human-centred design principles and how they relate to creating digital customer experiences
- Outstanding communication and influencing skills, building compelling narratives and buy-in, plus expertise in leveraging complex supplier and partner relationships, contracts and projects
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This role is hybrid: two days a week in the Cardiff office.
This could suit a product manager with a track record of owning a significant product area end to end, who thrives on discovery, data and cross-functional influence rather than waiting for a defined roadmap.
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