Ministry of Housing, Communities and Local Government
Senior Product Manager
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Bristol, Darlington, London, Manchester, Wolverhampton
Job Summary
We are MHCLG
Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people’s lives. Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time.
We are looking for two Senior Product Managers.
One role sits within the Buildings Design and Construction Digital team, which delivers cross-cutting projects across professions, products and building performance. These areas are facing similar challenges and require joined-up solutions to implement the recommendations of the Grenfell Inquiry and to make sure the sector is positioned ready for a digital future. A particular area of focus will be on developing digital services that will play a central role in the regulatory reform of the built environment. You will prevent fragmentation across regulators and ensure services are part of a coherent system, not standalone programmes. This role would be ideal for someone who enjoys joining up complex, system-wide problems and turning them into coherent, user-centred digital services that deliver real-world regulatory reform.
The second role is in the Digital Connect team and will lead on two services: Managing Local Conversations (MLC), which helps teams manage stakeholder relationships, record engagement activity and share insights in one secure place. Risk and Reporting Platform (RRP), which helps teams manage and report risk, performance and delivery information more consistently and efficiently. Your work will help colleagues spend less time on manual processes, make better use of information, and make more informed decisions. By understanding user needs and leading product development, you will ensure our services deliver real value to users across MHCLG and the wider public sector.
Find out more about our Digital teams and what they are working on through our MHCLG Digital blog. Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment.
Job Description
As a Senior Product Manager you'll:
- Be responsible for the design and delivery of digital services to support our built environment reforms. You will turn requirements into functional services, including leading the requirements of any services owned by MHCLG.
- Advocate for user needs, ensuring user value is balanced against cost and value for the organisation when determining the benefit of a service and persuade Senior Leaders of its value.
- Ensure effective governance arrangements so that the service delivers our digital framework and MHCLG’s strategic objectives, contributing to wider Portfolio management.
- Act as a Single Point of Contact (SPOC) for interactions between regulator services and the digital service, identifying and resolving dependencies and looking for opportunities to work collaboratively towards shared objectives.
- Be a visible and proactive leader across MHCLG, promoting the work of the team and steering collaboration.
Define, communicate and embed a clear product vision and strategy, ensuring priorities are aligned to user needs, organisational objectives and evidence, and working closely with multidisciplinary teams to deliver the highest-value outcomes.
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Additionally In The BDC Role You'll:
- Act as Senior Responsible Owner (SRO) for the construction products digital service. You will compare and select the most appropriate delivery methods and processes (including the shape of the service, delivery models, competition, ownership and procurement), ensuring value for money is delivered against our £1.6m capital budget.
- Provide digital oversight and challenge on Digital Building Control and Competent Person Scheme enablement (without owning those programmes), including opportunities to share learning and solutions.
Additionally In The BDC Role You'll:
- Act as Senior Responsible Owner (SRO) for the construction products digital service. You will compare and select the most appropriate delivery methods and processes (including the shape of the service, delivery models, competition, ownership and procurement), ensuring value for money is delivered against our £1.6m capital budget.
- Provide digital oversight and challenge on Digital Building Control and Competent Person Scheme enablement (without owning those programmes), including opportunities to share learning and solutions.
Person specification
As a Senior Product Manager You’ll Have:
- Experience of developing and delivering digital services.
- Demonstrated ability to lead cross-disciplinary teams, maintain progress, and inspire individuals to achieve their best.
- Experience of comparing and selecting the most appropriate delivery methods and processes for services and products, drawing on insights and expertise.
- Experience leading and maintaining excellent stakeholder relationships to drive forward priority work and support the implementation of solutions.
- Advocated for user needs, ensuring user value is balanced against cost and value for the organisation, prioritising a minimum viable product and evaluating outcomes.
- The ability to communicate clearly and succinctly with a range of audiences, including senior leaders.
Desirable Criteria:
- Experience of user-centred design and/or management of user researchers in a multi-disciplinary team.
Alongside your salary of £60,230, Ministry of Housing, Communities and Local Government contributes £17,448 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
Application and Selection
The application process will be split into 2 stages, testing the following Success Profiles:
- Behaviours
- Experience
- Technical
Please ensure your CV does not contain any personally identifiable information.
Note: We do not consider direct CV applications. All applications must be submitted via the provided application link.
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Important: Your CV and Cover Letter must be merged into a single document before uploading.
Stage 1: Sift (CV & Cover Letter)
- Technical & Experience: Your covering letter should be no more than 1 page referencing how you meet the criteria set out in the job description.
- Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.
Stage 2: Interview
- Behaviours: Managing a Quality Service, Seeing the Big Picture, Working Together.
- Experience: Experience questions will be based around the essential skills and criteria as listed in the job description.
- Technical: Technical questions will be based around the essential skills and criteria as listed in the job description.
Candidates will be asked to prepare a 5-minute presentation, further details will be provided on invitation to interview.
Sift and Interview Dates
- Sifting is envisaged to take place from 1st October 2026 with interview dates to follow.
- Interviews are currently being held remotely via videocall. This could be subject to change.
How We Recruit
Find out everything you need to know before applying here..
- Applying
- Sifting
- Interview
- Interview Results & Feedback
- Reserve List
- Near Miss
- Civil Service Grades
- We are a DCS, RIS & GPTWV employer
- Reasonable Adjustments
How To Apply
What you need to know before applying.
You must review the following information from the MHCLG Career's Site before submitting your application. This step is essential to ensure your eligibility for the role and that your application is completed correctly.
- Security Clearance Requirements
- Civil Service Nationality Requirements
- Right to Work
- Civil Service Code and Recruitment Principles
- CV Declaration
- Sponsorships
- Salary and Grade
- Existing Civil Servants
- Conflict of Interest
- Location and Flexible Working
- Fixed Term Contracts
- Internal Fraud Database
- Appeals and Complaints
Security Clearance Requirements
- National Office: BPSS
- London Office: BPSS + CTC
Feedback will only be provided if you attend an interview or assessment.
Security
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment
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