Understanding Solutions
Senior Product Manager
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Senior Product Manager
£550/day Outside IR35 | Remote | 3 months initially | ASAP start
I’m working with a growing UK organisation looking for an experienced Senior Product Manager to lead the discovery and product direction for a new workforce management platform supporting a large, distributed contractor workforce.
This is a high-autonomy role for someone who is comfortable taking a complex, poorly defined operational problem, working out the right product and technology approach, and turning that into a clear roadmap the business can execute.
The Challenge
The organisation currently manages a workforce of around 800 contractors, with plans to scale significantly. A number of workforce processes remain heavily reliant on manual administration, email and disconnected systems. The goal is to determine the right future solution for managing this workforce more effectively and at scale.
You’ll lead discovery across areas including:
- Compliance & credential management – onboarding, checks, qualifications, documentation, renewals and ongoing monitoring
- Self-service & availability – enabling contractors to manage availability, capacity, payments, invoices, personal information and required actions
- Workforce capacity – making available resource easier for the business to understand and utilise
- Systems & integrations – understanding how the platform should connect with CRM, ATS, HR, finance, scheduling and other existing systems
- Build vs buy – assessing vendors and platforms alongside bespoke development and integration options
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What you’ll deliver
You’ll be expected to take ownership of the discovery process and ultimately provide:
- Validated user and stakeholder requirements
- Current and future-state process mapping
- Clear business and product requirements
- Vendor/platform evaluation
- A justified buy, build or hybrid recommendation
- Prioritised MVP scope
- A product roadmap and practical delivery plan
What we’re looking for
This suits a senior, autonomous Product Manager who has personally owned discovery from ambiguity through to a clear product decision. We’re particularly interested in people who have experience with:
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- Contractor or workforce management platforms
- Marketplace, gig economy or distributed workforce products
- Workforce onboarding, compliance or credential management
- Self-service portals, scheduling, availability or capacity management
- Operational workflow automation
- Build-vs-buy assessments and vendor selection
- Products integrating CRM, recruitment, workforce and finance systems
- Taking a new product/platform from an unclear starting point through to an executable roadmap
Experience within healthcare, staffing, recruitment technology, workforce management, marketplaces, care platforms or field services could all be relevant, but sector experience is less important than having solved a comparable problem.
The key question?
Have you personally taken a complicated operational problem with no obvious solution, led the discovery, decided what should be built or bought, and created a roadmap the business could actually execute?
If so, I’d be very interested in speaking with you.
📩 Drop me a message if you’d like to discuss the opportunity in more detail.
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