Expedia Group
Senior Product Manager, Room Shopping Experience
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About Expedia Group
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors—Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together—help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Room Selection Experience
Room selection is one of the highest stakes and most consequential moments when it comes to booking travel – the point where browsing turns into commitment. Expedia Group is building the next generation of Room Shopping experiences that help travelers confidently choose the right room for their trip, while enabling partners to showcase their properties effectively across Expedia's Travel Marketplace. As traveler expectations rise and room and rate inventory grows more complex, this experience is evolving into a more personalized, adaptive part of the shopping journey.
Senior Product Manager - Room Shopping Experience
We're looking for a Senior Product Manager to lead the strategy and evolution of the Room Shopping Experience. You will own the end-to-end product lifecycle for room shopping capabilities – from discovery and traveler journey mapping, through experimentation, launch, adoption, and measurement. Working closely with design, engineering, MLS, analytics, brands, supply and other partner teams, you will translate traveler insights into clear product requirements. You will operate at a Senior PM level: setting a multi-year, multi-brand strategy for our room shopping experience, leading multi-team programs, and mentoring other product managers across the ecosystem.
At the heart of this role is a simple customer promise: help travelers quickly find the room that best fits their needs – not just everything that's available. You'll build experiences that recommend the best match, make options easy to compare, and give travelers the confidence to book, whether they're booking one room or several.
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Responsibilities
- Define and evolve the product vision, strategy, and roadmap for the Room Shopping Experience to deliver high-quality, customer-centric shopping journeys across Expedia Group brands.
- Translate customer, business, and data insights into clear product requirements, user stories, and acceptance criteria that guide design, engineering, and data science teams toward measurable outcomes.
- Lead end-to-end product execution, from discovery and experimentation through launch and optimization, using A/B testing, experimentation frameworks, and analytics to validate hypotheses and drive decision making.
- Collaborate closely with design, engineering, analytics, marketing, and partner teams to prioritize a roadmap that balances customer value, business impact, technical feasibility, and operational excellence at scale.
- Use data, experimentation, and market analysis to identify opportunities to improve conversion, engagement, and satisfaction within the room shopping funnel, including inventory presentation, pricing clarity, and booking confidence.
- Demonstrate familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, safely integrating and operating AI/ML enabled solutions that improve customer and business outcomes in the room shopping domain.
Minimum Qualifications
- Bachelor’s degree in a technical, quantitative, business, or related field, or equivalent practical experience in digital product management.
- 8+ years (Bachelor's) or 6+ years (Master's) of product management experience for consumer-facing or e-commerce products, with a track record of owning products or customer journeys end-to-end—from discovery through launch and optimization.
- Proven track record using data, analytics, and experimentation to make product decisions, including defining success metrics, running A/B tests, and iterating based on quantitative and qualitative insights.
- Demonstrated ability to lead cross-functional teams (e.g., engineering, design, analytics, business stakeholders) to deliver roadmap outcomes within a defined product area, service, or journey.
- Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products in support of better recommendations, relevance, or personalization.
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Preferred Qualifications
- Master’s degree in a relevant field or equivalent experience building and scaling complex, high-traffic consumer shopping or booking experiences.
- Demonstrated experience taking products from concept to scaled adoption, including defining long-term vision, aligning stakeholders, and delivering iterative value at scale.
- Experience leading product strategy for multi-step customer journeys, optimizing funnel performance through experimentation, and operating products that serve global, high-volume traffic.
- Strong ability to partner with engineering and data teams on technical trade-offs, experimentation design, and integration of AI/ML enabled capabilities (such as relevance, ranking, or personalization) that safely improve customer outcomes in room shopping.
- Experience driving continuous improvement in operational excellence, including monitoring, quality, and reliability of the end-to-end shopping experience, with a role-appropriate focus on emerging AI capabilities and their application to large-scale consumer products.
Accommodation Requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
Important Notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.
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