Senior Product Manager

Location: Remote, UK
Salary: £70,000 per year

About us

At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of working in schools where being challenged doesn't mean being overworked. A future where data steers progress, without overwhelming staff. And where everyone working in a school is reminded of what inspired them to get into education in the first place, every day. Our School Management Tools are already making a difference in over 12,500 schools. Giving time and power back to staff; turning data into clear, actionable insights; and supporting happier workdays for over 350,000 hardworking people. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs, and productivity - but about creating happier working lives for the people who drive education every day: the staff. We want to make schools more joyful places to work, as well as learn.

About the role

Arbor MIS helps over 12,500 schools across the UK to manage everything from attendance and assessment, to clubs and trips and timetabling. It plays a fundamental role in supporting our mission of transforming the way that schools work, by taking away traditional school admin work and giving staff back the time to focus on what matters most, their students.

We are looking for an analytical, empathetic, and highly collaborative Senior Product Manager to join our Arbor MIS product team. The remit and focus of the role is to own the discovery and delivery of the strategic and continuous improvement roadmap for one of our newly expanding School MIS teams. You'll be understanding real-world school problems and be responsible for the full product lifecycle, from concept to launch, and beyond. We'll expect you to also build a deep understanding of user needs and the market landscape, which will underpin your strategy and decision making.

In our experience, no two Product people are the same. We aim to complement each other's strengths and weaknesses, to help each other learn and grow, and to succeed together. We want to hire people who aren't exactly like us. And we want to shape our roles to match the people who want to work here. So don't worry if you don't exactly fit our description - if you're excited about this role, we want to meet you!

Core responsibilities

• Own and maintain a strategic product roadmap aligned with company goals, while staying informed and challenging the strategic direction
• Define problems and hypotheses based on customer needs and feedback, ensuring alignment with the product strategy
• Collaborate with Engineering and Product Design during discovery to identify assumptions, risks, and testing strategies
• In collaboration with Product Design, conduct thorough user research and user-test prototypes and designs, to validate potential solutions and de-risk delivery
• Plan and coordinate the delivery of product development in partnership with the Engineering Manager, through iterative sprint cycles and regular team ceremonies
• Use data-driven iteration and testing to measure impact and inform adjustments
• Maintain contextual awareness of the business, education sector, and user needs, and effectively communicate this to the team
• Foster collaboration, communication, and a culture of shared learning within the team and across departments
• Champion a user-centric approach using feedback, metrics, and research to inform product decisions
• Document all work stages and contribute to team knowledge and setting up other teams (including Sales and Customer Teams) for success
• Proactively communicate with stakeholders on milestones, progress, and changes
• Work with our go to market committee and other departments to successfully launch new products
• Continuously seek improvement opportunities and share learnings