Dr. Martens plc
Senior Product Manager - Search, Discovery & Open Innovation
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Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values-driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.
At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.
WHERE YOU SIT
As our Senior Product Manager – Search, Discovery & Open Innovation, you’ll be part of the Consumer & Brand team working closely with brilliant people across the business and reporting into Head of Global Customer Product. You’ll be right at the heart of fast-moving projects that shape how we show up for our consumers - today and tomorrow.
WHERE YOU CONTRIBUTE
This role is not a delivery role but a design leadership and craft role.
The Senior Product Manager owns the Search & Discovery experience as a product across channels, defining how customers find, explore, and engage with Dr. Martens across digital and physical touchpoints. This includes not only search, navigation, and discovery online, but also how discovery is supported through retail, campaigns, content, and emerging interfaces.
This role also leads open innovation for the entire product team, identifying and scaling new technologies, partnerships, and capabilities that enhance discovery and create competitive differentiation as we move towards a more premium positioning.
Sitting at the intersection of product, experience design, technology, data, brand, and commercial, this role ensures discovery is seamless, intuitive, and elevated across the full customer journey.
Core Accountabilities
As our Senior Product Manager – Search, Discovery & Open Innovation, you will be responsible for:
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- Owning the global Search & Discovery experience, defining the product strategy, customer value proposition and roadmap across digital and physical touchpoints to make product discovery intuitive, inspiring and relevant.
- Setting the vision and principles for discovery, translating customer needs, market context and data into focused priorities while ensuring consistent, differentiated and premium experiences across channels.
- Driving continuous product improvement, optimising search relevance, navigation, merchandising logic and discovery journeys through experimentation, testing and iteration to reduce friction and improve commercial outcomes.
- Leading innovation and emerging technology, exploring and scaling new capabilities including AI-powered search, recommendations, conversational interfaces and innovations from start-up ecosystems.
- Building a connected, insight-led discovery ecosystem, partnering with Experience Design, Technology, Data, Retail, Commercial and markets to create strong feedback loops and ensure customer behaviour continuously informs product decisions, while role-modelling the practical use of AI in product thinking and leadership.
Key Skills & Capabilities
Put simply, the key things we’re looking for are:
- Strong Search & Discovery expertise, with deep knowledge of search, navigation, taxonomy, filtering, recommendations and digital commerce discovery experiences.
- Strong product strategy and prioritisation capability, able to define and communicate a clear vision and roadmap based on customer needs, data, experimentation and commercial outcomes.
- A data-driven and innovative mindset, confident using analytics and customer behaviour to identify opportunities, test new ideas and balance BAU delivery with emerging innovation.
- Strong AI and emerging technology capability, with experience applying AI to areas such as search, personalisation, recommendations or insight generation, and a responsible, practical approach to using AI in product development.
- Exceptional cross-functional influence and communication, able to work with senior Technology, Experience, Data and Market stakeholders globally, simplify complex concepts and drive alignment and decisions.
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WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome free pair of Docs
- ‘Buy as you Earn’ Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
READY TO FILL YOUR BOOTS?
If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.
Application closing date: Wednesday 2nd of September 2026
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
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