BBC
Senior Product Operations Manager
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JOB DETAILS
Job Band: D
Contract: Permanent, Full-time
Department: Product Group
Location: Any BBC UK office (Hybrid)
Proposed Salary Range: £70,000 - £90,000 depending on relevant skills, knowledge, and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We’re happy to discuss flexible working. If you’d like to, please indicate your preference in the application – though there’s no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
This role helps Product Group engage third-party suppliers in a simple, consistent, and well-governed way.
You'll provide expert advice, guidance, and governance throughout the supplier lifecycle, helping Product and Engineering teams navigate commercial processes, make informed decisions, and access external capability efficiently. By developing standards, improving ways of working, and reducing friction, you'll help create a better experience for teams while ensuring supplier engagements remain compliant and commercially robust.
WHY JOIN THE TEAM
You'll play a key role in shaping how Product Group works with external partners. Working across Product, Engineering, Procurement, Legal, and Finance, you'll influence supplier engagement, improve governance, and make it easier for teams to access the capability they need to deliver great digital products.
Your Key Responsibilities And Impact
- Provide expert advice and guidance on supplier engagement, governance, and commercial best practice.
- Support Product and Engineering teams through supplier sourcing, onboarding, and engagement activities.
- Develop and continuously improve supplier governance, standards, guidance, and playbooks.
- Identify commercial, contractual, and governance risks, recommending practical mitigations.
- Partner with Procurement, Legal, and Finance to ensure supplier engagements align with BBC policies and standards.
- Simplify supplier engagement processes, improving the experience for Product and Engineering teams.
- Drive continuous improvement across Product Group's third-party operating model and governance practices.
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Essential Criteria
YOUR SKILLS AND EXPERIENCE
- Experience advising on supplier, commercial, or governance activities within a technology or digital environment.
- Strong understanding of supplier governance, procurement, or contract management principles.
- Experience developing governance frameworks, standards, or operational guidance.
- Excellent stakeholder management, influencing, and communication skills.
- Strong analytical and problem-solving skills with the ability to provide pragmatic advice.
- Experience working across multiple teams in a complex organization.
DESIRABLE
- Experience working in fast-paced, product-led technology organizations.
- Knowledge of Product Operating Models.
- Experience supporting sourcing exercises or commercial evaluations.
- Experience improving organization-wide operating models or governance frameworks.
- Experience working in a large, complex organization.
- Experience of working with Jira and Atlassian products.
If you can bring some of these skills and experiences, along with transferable strengths, we’d love to hear from you and encourage you to apply.
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Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge, and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
For any general queries, please contact: bbchr@bbc.co.uk
We are unable to accept applications via CV and only applications made online will be considered. Please click on the APPLY NOW button to proceed with your application.
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
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