DUSK.com
Senior Product Technologist
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Senior Product Technologist
Location: Leeds
Salary: Competitive Salary + excellent benefits package
Role Responsibilities
Technical Product Ownership
- Provide oversight of product quality, safety, functionality, workmanship and specification compliance prior to shipment.
- Work with the China quality team to review factory inspection results and Qarma data to identify high-risk products, suppliers, recurring defects and specification failures.
- Ensure inspections are completed against the correct product specifications, inspection requirements and acceptance standards.
- Identify recurring issues across suppliers, factories and product categories and ensure these are addressed through permanent corrective action rather than isolated fixes.
- Review critical and major defects and ensure appropriate escalation, investigation and resolution.
- Work with Product Technologists, MQEs, inspectors and factory auditors to ensure technical issues are understood and effectively managed.
- Challenge product specifications where requirements are unclear, incomplete, impractical or insufficient to control product quality and safety.
- Ensure critical quality, safety and compliance characteristics are clearly defined within product specifications and inspection requirements.
- Feed inspection, testing and customer-related findings back into product specifications, technical documentation and supplier requirements.
- Identify where additional testing, inspection, factory audit or technical investigation is required before shipment.
About You
- Significant experience in product technology, technical product management, quality, supplier quality, packaging technology or a closely related discipline.
- Experience working with manufactured products, preferably furniture, homewares, consumer products or a similar industry.
- Strong understanding of product specifications, quality standards, manufacturing processes and supplier quality management.
- Experience reviewing inspection and technical data and identifying trends, systemic issues and improvement opportunities.
- Experience working directly with overseas factories and suppliers.
- Strong technical understanding of packaging materials and packaging construction.
- Understanding of sustainable packaging principles, recyclability and material selection.
- Experience with UK and EU packaging legislation and Extended Producer Responsibility (EPR).
- Strong analytical, problem-solving and project-management skills.
- Ability to interpret technical and regulatory requirements and translate them into practical supplier requirements.
- Excellent communication, influencing and stakeholder-management skills.
- Ability to challenge suppliers and internal stakeholders constructively and drive change without direct line-management authority.
- Strong commercial awareness and understanding of the balance between quality, safety, compliance, sustainability, cost, customer experience and supply-chain requirements.
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Desirable:
- Experience with Qarma or similar inspection-management platforms.
- Experience with packaging testing and transit testing.
- Experience with carbon footprint data and GHG reporting.
- Experience working with furniture or bulky home products.
- Experience working with factory auditors and MQEs.
About Us
DUSK is a £200m home and lifestyle brand. We are an award-winning and fast-growing e-commerce brand in the home and garden sector, known for innovation and high-quality products.
Since 2016, our dedicated team at our Leeds HQ have been designing stylish homeware and furniture at affordable prices. DUSK is an online-first brand, and by designing and sourcing everything ourselves, we’re able to curate our own collections and pass on the savings directly to our customers.
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Whether you are seeking signature furniture pieces or the perfect finishing accents, our curated ranges deliver accessible elegance to every living space, empowering you to realise your ideal home vision.
As a trusted British brand, our team in our Doncaster warehouses work hard behind the scenes to make sure every order is carefully packed and delivered on time.
You can read more about us at: DUSK
Benefits
- 25 days holiday (plus bank holidays) as standard, plus additional days based on length of service
- Option to buy additional holidays (by a maximum of 5 days)
- Hybrid working: 3 days in the office, 2 work from home
- Bonus Scheme
- Staff Discount Scheme on DUSK products
- Death in service
- Company pension (3% employer contributions)
- Flexible start and finish times (if applicable)
- Access to employee assistance programmes through ‘Spark’, including 24/7 helpline, virtual GP and counselling services to support your health and wellbeing.
- Eye-care vouchers
- Excellent Career progression and training opportunities
- Opportunities to partake in company days
Application Process
Due to the high volume of applications, we are unable to reply to each individual applicant. If you do not hear from us within four weeks, then unfortunately your application has not been successful.
We will keep your application on file for six months and we will consider you for future roles within the organisation during this time. Your information will be deleted after six months. If you wish to be considered for roles after this point, then you will need to re-apply.
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