RKD Group, Inc.
Senior Production Manager
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A career that makes a difference!
RKD Group is a leading direct response marketing and advertising agency dedicated to serving nonprofits. Headquartered in Dallas, Texas, we are a remote-first company that has helped hundreds of nonprofits raise billions of dollars to drive meaningful impact.
At RKD, we help mission-driven organizations through data-informed strategy, breakthrough creative, and meaningful connections with donors. We’re proud to partner with leading nonprofits across hunger relief, health, animal welfare, faith-based giving, and more. We believe in bold thinking, trusted partnerships, and insights that lead to action.
Role Overview
A Production Manager is a team player who has the ability and strength in personality to work on Custom DM Production and manage the Production Estimating along with the Account Service Team, Creative Team, and vendors to manage assigned client accounts. They have demonstrated that they have a vast knowledge of the direct mail production industry. They possess a high level of responsibility in working to maintain profitability, proficiency, quality, and accuracy of jobs. They effectively manage a pod of accounts to ensure jobs are produced efficiently and on time.
A Production Manager manages the day-to-day production workflow from data/art release to mail date, and acts as a liaison between internal departments and suppliers. They are responsible for assigned project bidding and client budgets as well as training new employees. The Production Manager will maintain vendor relationships and work together with the Production Estimators for resolutions when problems arise. They are a problem solver offering suggestions and solutions on all projects that may prevent errors on current or future projects. They must be able to take any given project, analyze the program as well as all the time necessary to see it through completion, then schedule and work accordingly, alerting anyone necessary in a positive and professional manner of potential delays. This position requires the ability to multi-task, to have strong follow-up skills, and provide detailed communication with all involved.
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Key Responsibilities
- Interpret and compose job orders for dp, mailing, and print purchasing based on project needs.
- Interact daily with internal departments and suppliers for scheduling, QC, and monitoring projects.
- Communicate effectively with team members regarding project scheduling and status.
- Manage project bidding and client budgets.
- Attend kick-off meetings, provide input as to the most cost-effective package for each program, provide pricing/estimates, and complete billing for assigned clients.
- Set goals and objectives while including the appropriate people in the decision-making process and making timely decisions.
- Displays original thinking and creativity while developing innovative approaches and ideas for improving work.
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Financial Responsibility
- Understands financial targets and budget goals.
- Incorporates financial analysis into strategic decisions.
- Implements operating budget to address changing priorities.
- Creates sound business cases to support expenditures.
- Promotes conservation of organizational resources.
Qualifications & Skills
- Bachelor’s degree preferred but not required.
- 10+ years direct mail agency experience preferred for senior level position.
- Organizational, project, and time management skills are essential.
- PC literate and knowledge of MS Office products.
- Excellent verbal and written skills.
- Basic understanding of Postal regulations regarding bulk mail and non-profit criteria.
Location
Remote. No travel required.
Pay Range
$65,000 - $90,000 annually.
The position level and compensation for this role will be determined based on the market location, experience, job skills, and qualifications of the candidate.
RKD Group offers highly competitive compensation commensurate with experience, and a full range of benefits.
RKD Group is an Equal Employment Opportunity employer.
No sponsorships available for this position.
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