New Amsterdam Technology & Business Ventures
Senior Professional Services Consultant
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Join a fast-growing American cybersecurity scale-up redefining how organisations validate and strengthen their security posture. We're looking for a customer-focused Professional Services Engineer to help enterprise clients get maximum value from a cutting-edge AI Security Validation Platform.
The Role:
- Lead technical implementation and onboarding for enterprise customers across the UK.
- Partner closely with Customer Success and Sales Engineering to ensure smooth deployments.
- Act as a trusted technical advisor to CISOs, Security Leaders, and IT teams post-sale.
- Troubleshoot, configure, and optimise the platform to fit each client's security environment.
- Translate complex technical concepts into clear guidance for both technical and non-technical stakeholders.
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What You Bring:
- Experience in a Professional Services, Solutions Engineering, or technical implementation role, ideally within cybersecurity or enterprise SaaS.
- Strong hands-on technical skills with the ability to troubleshoot and configure complex platforms.
- Excellent communication skills with the ability to build trust with senior security stakeholders.
- A genuine interest in cybersecurity and AI-driven security tooling.
- Comfort working directly with enterprise or mid-market clients in a client-facing capacity.
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