Albert Bow
Senior Program Manager
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Senior Programme Manager | Enterprise SaaS | Financial Services & RegTech | Remote/Hybrid
Are you an experienced Programme Manager who enjoys leading complex enterprise software implementations and working with senior stakeholders?
This is an opportunity to join a high-growth technology business operating at the intersection of SaaS, regulatory intelligence, risk and compliance.
You'll own a portfolio of strategic client programmes, managing multiple concurrent implementations from discovery and planning through to deployment, adoption and long-term value realisation. Working closely with executive stakeholders, product teams and delivery functions, you'll play a key role in ensuring customers successfully transform their regulatory and compliance operations.
Responsibilities
- Lead end-to-end delivery of complex enterprise SaaS programmes across multiple clients and workstreams
- Manage programme scope, governance, budgets, timelines, resources and risks
- Act as the primary point of contact for senior client stakeholders and programme sponsors
- Build and manage integrated programme plans, ensuring alignment across projects and delivery teams
- Drive platform adoption, business outcomes and client satisfaction throughout the engagement lifecycle
- Facilitate steering committees, governance forums and executive-level reporting
- Identify and mitigate programme risks, issues and dependencies
- Work closely with Product, Engineering, Customer Success and business stakeholders to deliver successful outcomes
- Manage programme financials and resource allocation across multiple initiatives
- Run workshops, gather business requirements and provide strategic programme guidance
- Build long-term client relationships that support retention and growth
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Skills & Experience
- 10+ years' experience in Programme Management, Enterprise Delivery or Project Management
- Proven experience delivering large-scale SaaS or enterprise software implementations
- Strong background working with banking, financial services, fintech, compliance, risk or regulatory technology clients
- Experience managing multiple programmes, projects and stakeholders simultaneously
- Excellent stakeholder management skills, including executive and C-suite engagement
- Strong governance, budget management, resource planning and risk management experience
- Experience leading cross-functional teams in complex enterprise environments
- Strong communication, presentation and workshop facilitation skills
- PMP or PgMP certification required
- Able to operate independently in fast-paced, customer-facing environments
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If you're passionate about delivering complex transformation programmes in highly regulated industries, we'd love to hear from you.
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