SEO London
Senior Programme Coordinator
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Our Vision, Mission & Values
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
OUR VALUES
Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Integrity: We act with integrity and communicate openly with all our stakeholders.
Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Programme Coordinator in the Apprenticeships team, reporting to the Head of Strategic Projects.
Role Description
The role of a Senior Programme Coordinator is responsible for ensuring the smooth running of all apprenticeship programme-related activities. This will include developing a comprehensive understanding of all SEO London programmes, as well as the relevant industry sectors they support. The role requires an appreciation of how these programmes align with the wider SEO London organisation and the ability to use this knowledge to liaise with students and partner organisations.
The Senior Programme Coordinator will be responsible for using data to run reports to demonstrate the impact of each programme. In collaboration with the wider team, the role will provide recommendations for potential iterations and innovative ideas to further support the student experience. Additionally, the role will ensure a seamless and professional level of customer care for all students and partner organisations.
You will sit within the Apprenticeships division of SEO London, where you will support the development, preparation and delivery of two new key initiatives:
Plan A (Year 12-13): An 18-month apprenticeship support programme for Schools Leavers pursuing Higher-Level Apprenticeships across SEO London industries.
Schools Alumni: A dedicated post-Schools community that keeps participants connected to SEO London, supports diverse progression pathways, and enables long-term tracking and engagement.
Accountabilities
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PROGRAMME DELIVERY AND LOGISTICS
- Facilitation and delivery of sessions, as well as supporting students through 1:1 coaching.
- Scoping and delivery of key projects and events based on a strong understanding about the required outcomes from the partner firms and participants.
- Management of end-to-end projects, including working to deadlines and project milestones, along with resource planning and stakeholder management, identifying and signing up volunteers, participants or partners for programme events.
STAKEHOLDER MANAGEMENT & QUERY HANDLING
- Relationship management of the students, including the ability to understand needs, resolve issues, and anticipate and create a strong relationship on behalf of SEO London.
- Act as the primary point of contact for the project, maintaining seamless communication with all key stakeholders (students, partner firms, schools, internal teams and third parties) throughout the project lifecycle, including logistical coordination.
- Relationship management of partner firms, ensuring the needs and expectations of partner firms are effectively met, and any arising issues are proactively addressed.
- Representing SEO London when attending school and partner firm events, with strong knowledge of and enthusiasm for its programmes and mission.
QUALITY ASSURANCE
- Review each project or event post-delivery to identify opportunities for improvement and ensure consistent delivery of high-quality outcomes across all SEO London programmes, using evaluation methods including but not limited to polls, surveys, and feedback analysis.
- Ensure accurate and timely capture of all students, partner, event and volunteer information and feedback in the CRM system, maintaining compliance with all relevant process standards and data integrity requirements.
Required Qualifications
Qualifications: University degree (any discipline) or at least 3 years relevant and relatable work experience in a similar role.
Flexibility: This role requires flexibility, including occasional ad hoc duties, and occasional evening work up to 6:30pm.
Desirable: Experience or knowledge in the apprenticeships sector
Skills And Experience
We are looking for someone who has demonstrable experience in most of the following skills and will be willing to learn and develop others:
- Project Management
- Stakeholder management
- Organisation skills
- A passion for supporting young people, along with having a working knowledge of the student lifecycle (both school and apprenticeships/university) in the UK
- Having an interest and knowledge about the industries SEO London operates in
- Business writing skills
- Diversity and inclusion knowledge
- Strong understanding of employability skills required by students to be job market ready
- Database experience and analysing data
- Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create and edit documents in Word, creating spreadsheets, along with the ability to manage Outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate.
- Demonstrable communication and listening skills
- Ability to collaborate and work as part of a team
- Empathic approach to working with others
- Ability to work dynamically in a fast-paced and evolving environment
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What we offer?
Annual Leave: 28 days + Bank Holidays.
Enhanced Family Friendly Policy.
Flexible working (2 days in the office) and a lovely office space by Borough Station.
Benefits:
- Employee Assistance Programme
- And more…
Closing date for applications
Closing date for applications: Applications will be considered on a rolling basis until an offer is made.
First and Second interview: August 2026
If you are interested in this opportunity, please apply as soon as possible. We are reviewing applications on a rolling basis.
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
About Us
Sponsors for Educational Opportunity, Ltd. (SEO London) is a UK-registered charity delivering superior educational, training, and mentoring support to young people from underrepresented and underserved backgrounds. SEO London programmes focus on pre-professional development (Schools programmes), career access (Careers programmes) and long-term success within elite global industries (Alumni programmes). Launched in 2000, SEO London has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Thousands of SEO London alumni now work in the UK and global corporates and firms, many holding senior leadership positions.
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