Health Innovation East
Senior Programme Delivery Manager (SDE Technical Transformation Programmes)
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Banding £51,646 to £58,202 depending on experience
Hours 37.5hrs/week (Full time)
Base Magog Court, Shelford Bottom, Cambridge CB22 3AD
Hybrid working options available
Team Health Informatics
Accountable to Head of Health Informatics Programme Delivery
Terms 12-month fixed term contract or secondment opportunity
About Health Innovation East:
At Health Innovation East we believe that great ideas only make a difference for our health when they are put into practice. Health Innovation East is the innovation arm of the NHS in the East of England, and we are one of 15 regional Health Innovation Networks that support the introduction of innovative technologies, devices and care pathways to transform health and care.
Our team of clinicians, clinical scientists, commercial and NHS experts works with pioneering start-ups, universities, global corporates and the NHS to ensure that the best innovations in health and care reach the people and places where they deliver the most benefit. We also have a growing team of specialist programme managers, experts in real world evidence and data scientists who support the specialist work increasingly needed to deliver today’s world of technology-enabled patient care.
Role purpose:
The post holder will be part of the Health Informatics team at Health Innovation East, which designs and delivers secure, impactful data solutions that help healthcare, research, and life sciences organisations unlock the full potential of health data for patient benefit. Our team solves complex data challenges while upholding the highest standards of security, ethics, and public confidence to enable data-driven research and improve patient outcomes.
This role is part of the Programme Delivery function within the Health Informatics Team. The role will initially focus on supporting delivery of nationally funded technical driver programmes within the Eastern England Secure Data Environment (EE-SDE), including Platform as a Service (PaaS) and Zenith/AIRR, while retaining the flexibility to support other Health Informatics and SDE priorities as programme needs evolve. The postholder will coordinate delivery across NHS organisations, universities, Secure Data Environments, information governance specialists and technical teams to develop reusable infrastructure, governance and operating models that can be adopted across the wider UK health data research ecosystem.
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The post holder will take responsibility for managing project plans with input from subject matter experts and ensuring their successful delivery throughout the project life cycle. The postholder will drive working groups and meetings to facilitate identification of risks, interdependencies, and critical paths, and develop relevant mitigation plans alongside the PMO Lead, escalating where necessary to the Head of Health Informatics Programme Delivery and Technical Driver Programme Leads.
The successful candidate will work to build strong and meaningful relationships with key external stakeholders and have the ability to recognise and work to address the articulated and unarticulated needs of stakeholders, taking a holistic perspective when approaching challenges and decision-making. You will collaborate with internal teams including IT, DevOps, data governance, and programme delivery leads to maintain project momentum and to ensure our deliverables are successfully met on time.
Given the range of our work, the post will involve working on several projects simultaneously and the postholder will be required to competently manage them. As a consequence, the role requires strong interpersonal, organisation, communication and stakeholder relationship skills, aligning internal and external partners to meet evolving timelines and project dependencies.
The successful candidate will be a collaborative team player, capable of navigating a dynamic working environment where multiple internal workstreams and external stakeholders converge. They will balance competing priorities and deadlines with clarity, adaptability and a focus on team success.
The post holder will need to demonstrate the following skills:
- Show adaptability to different types of work.
- Take a flexible approach, recognising that projects, activities and tasks will be highly varied.
- Demonstrate an aptitude for learning about new areas quickly.
- Write reports to a high standard, adapted to communicate effectively for difference audiences.
- Engage with project stakeholders and demonstrate an ability to build excellent working relationships.
Key responsibilities:
As a Senior Programme Delivery Manager within the Health Informatics Programme Delivery function, the post holder will:
Programme Delivery and Technical Driver Programmes
- Coordinate delivery of nationally funded technical driver programmes, including delivery planning, governance development, stakeholder engagement, assurance reporting, researcher onboarding and production of reusable outputs for adoption across the UK Secure Data Environment Network.
- Support development of reusable TRE and secure analytics infrastructure.
- Coordinate delivery against funder milestones, gateway requirements and reporting expectations.
- Work alongside technical teams to translate complex infrastructure requirements into practical delivery plans.
- Coordinate and facilitate cross-organisational workshops and working groups.
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Governance and Operating Models
- Contribute to the development of governance frameworks, onboarding pathways for researchers and projects and operating models working with subject matter experts.
- Support creation of reusable SOPs, process flows and implementation guidance.
- Support the data team with researcher onboarding and service mobilisation, developing user-facing documentation, training materials and operating guidance where required.
- Gather and analyse user and stakeholder feedback to inform continuous improvement across relevant services, projects and workstreams.
- Support information governance, legal and data protection workstreams.
- Maintain oversight of dependencies relating to DAC approvals, governance reviews and assurance activities.
Cross-Organisational Collaboration
- Work to build and maintain strong and meaningful relationships with key external stakeholders and partner organisations to support the successful delivery of projects and commissions
- Recognise and work to address the articulated and unarticulated needs of stakeholders.
- Produce regular project updates for internal, regional, and national/funder reports.
- Effective communication of project progress during meetings and across the organisation.
Continuous Improvement and Operational Excellence
- Actively engage in discussions and offer suggestions for opportunities to implement continuous improvement, which could include devising or adopting new tools or operational processes to enhance efficiency.
- Conduct regular process audits to ensure compliance with internal standards and external requirements (e.g. funder expectations)
- Maintain processes for early identification and escalation of operational risks
- Lead post-project learning reviews and embed insights into future practice
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