Scottish Courts and Tribunals Service
Senior Project Manager
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Starting Salary from: from £48,124 to £57,423 per annum + benefits
SCTS a great place to work, learn and develop
Joining SCTS means that you are joining an organisation that plays a key role in the administration of justice. We fulfil our purpose by providing the people, buildings and services needed to support the judiciary, the courts, devolved tribunals and the office of the public guardian (OPG). Our work focuses on improving access to justice, reducing delay and cost within the justice system, modernising our services in line with reform, and using leading technology to improve our services for everyone.
Outline of the Role:
You'll help deliver transformational change across Scotland's justice system, working on nationally significant programmes that improve services for citizens, victims, witnesses, jurors and justice partners. Collaborating with multidisciplinary teams, you'll contribute to the design and delivery of innovative, person-centred solutions that make justice services more accessible, efficient and responsive to the needs of modern society.
The Key Responsibilities Include:
Service Delivery
- Delivery of agile strategic projects/portfolios associated with the SCTS Strategy and Annual Business Plan.
- Line management of delivery resources and teams.
- Work collaboratively with the other Strategic Partners to support the senior stakeholders in delivering the objectives set out in the SCTS Annual Business Plan.
- Ensure an integrated way of working across using the Load Framework.
- Ensure governance documentation complies with the standard Agile load delivery methodology and supports effective collaborative working across relevant business units.
- Lead planning and schedule management activities, ensuring strategic projects are effectively managed, delivered to agreed timescales and supported by appropriate business change and engagement activity.
- Oversee all aspects of Agile Strategic delivery.
- Support the development and monitoring of the roadmap and requirements.
- Manage risks, issues, assumptions and dependencies for projects and other change initiatives.
- Monitor targets, performance indicators and local statistical information through analysis of data and review of systems and procedures. Take appropriate action where necessary to improve outcomes and barriers to delivery.
- Prepare and present project dashboards and progress reports to stakeholders, escalating risks, issues and change requests where required.
- Represent the projects at key meetings such as Executive Change Board and Executive Action Boards.
- Analyse project outcomes and performance metrics to assess effectiveness, identify areas for improvement and provide recommendations for future initiatives.
- Manage the expectations and requirements of all internal and external stakeholders.
- Support budget monitoring and control activities, identifying issues, developing solutions and producing project management report as required.
- Develop and maintain a network of effective working relationships with other organisations and suppliers across the justice system.
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Agile working
- Demonstrate experience working in Agile, and an awareness of Agile tools and how to use them. Advise colleagues on how and why Agile methods are used and provide a clear, open and transparent framework in which teams can deliver. Adapt, reflect and be resilient. See outside of the process and help teams adhere to agreed minimum viable product (MVP), priorities and scope.
Project Management
- Demonstrate a track record of delivering Agile Projects and Portfolios and a strong understanding of Agile Project Delivery and frameworks.
Methods and tools
- Apply commonly used techniques and approved tools to support the planning, budget control, development, testing, implementation and delivery of transformation projects.
Stakeholder relationship management
- Identify, analyse, manage and monitor relationships with and between internal and external stakeholders. Work under limited supervision to communicate with stakeholders clearly and regularly.
Communication
- Work with teams across the organisation to deliver excellent and professional communication both internally and externally. Supported by the Communications Team to engage and inform staff through effective and coordinated internal communications and engagement.
To help direct us towards achieving our purpose successfully, we embrace three key values of respect, service and excellence. These guide our behaviour, decisions and actions - in pursuit of fulfilling our purpose to the highest standard.
Our benefits include:
- Flexible working arrangements
- 25 days annual leave (rising to 30 days after 2 years’ service) plus 12 public and privilege holidays
- Special leave and paid leave for study or voluntary public service
- Excellent Civil Service Pension Scheme
- Family friendly policies
- Free and confidential Employee Assistance
- A variety of staff discounts and offers with major retailers
- Payment of professional membership fees
- Access to opportunities across all Civil Service departments that are not available to non-Civil Servants
- A supportive and professional induction programme with regular check-ins with your line manager
- Job stability and security with excellent and varied career prospects
- Security of full pay when unwell (up to a maximum of 6 months)
- Learning and development (including digital) opportunities
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About SCTS
SCTS is committed to equality and diversity in employment and service delivery. The work of SCTS covers a broader range of issues than you may think. In providing support to Scotland’s courts, devolved tribunals and the OPG, we touch the lives of many people on a daily basis – be that through formal court or tribunal business, fulfilling your civic duty as a juror, paying fees or fines, seeking help in managing the affairs of an incapable adult or dealing with the estate of a loved one who has passed away. SCTS deals with over a quarter of a million cases and applications each year. Behind each one of these is an individual – looking to the system to help them assert their rights, address wrongs or provide support in a time of need. It is this work – which takes place every day in our courts, tribunals and administrative centres across Scotland – that consumes most of the time, energy and skill of our staff. We take pride in working as one team and providing high levels of service to all those who use the courts, tribunals and OPG.
To apply please visit our website.
The closing date for the post is: 20 September 2026
Interviews will be held week commencing 5 October 2026 onwards.
Rehabilitation of Offenders
The Scottish Courts and Tribunals Service is exempt from the protections of the Rehabilitation of Offenders Act (1974). This permits us to ask applicants details of both spent and unspent convictions, along with details of any formal cautions that you may have. Individuals without existing security clearance will always be considered as all successful applicants will require a standard level Disclosure check completed before employment can commence.
Civil Service Code:
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
Recruitment Principles:
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Complaints:
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk
For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk
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