Everybody Agency | Certified B Corp
Senior Project Manager
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Who are we?
Everybody is an independent, B Corp certified digital agency that works with health and wellness brands. With home bases in London and Dallas and clients around the world, we bring together talented people from different disciplines and backgrounds to do excellent work.
Senior Project Manager
Location: UK (London home base; flexible working)
Reports to: Operations Director
Direct reports: No formal direct reports; coaching and mentoring responsibility
The Senior Project Manager leads complex projects and programmes across multiple accounts. You own the plan and the budget, and you sign off on quality. You will build trusted client relationships, coach the project team, and work with Client Services, specialist teams and Operations to protect margin and keep delivery compliant and on scope.
What you’ll be doing
Project and programme leadership
- Lead multiple complex projects and programmes from brief to close, with a clear plan and a named owner for every workstream.
- Turn scopes of work into resourced delivery plans, agreeing assumptions, dependencies and acceptance criteria before work starts.
- Coordinate specialists across SEO and generative engine optimisation (GEO), paid media, research, content, creative, data and technology as client priorities move.
Responsible for quality assurance and delivery readiness
- Support the agency-wide operational model update led by the Operations Director, and help the delivery team adopt it.
- Build cross-agency reviews, healthcare compliance stages and other external approval requirements into your plans, and escalate unclear or high-risk requirements early.
Commercial, client and team leadership
- Track budget, burn and forecast for your projects. Flag scope creep and resourcing pressure while there is still time to fix it.
- Partner with Client Services on project health, budgets, change control and client expectations.
- Escalate early, providing recommendations on how to resolve issues.
- Brief teams properly and hand over cleanly.
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What you’ll bring
Essential
- Independently led multiple complex, cross-functional projects end to end in a digital, marketing or integrated agency, with strong planning, prioritisation and resource management.
- Strong on scoping, estimating, assumptions and change control.
- Commercial acumen, including budget and margin management, burn tracking, forecasting and recovery planning.
- Confidence leading client communication at senior level, including difficult conversations and escalations.
- Sound risk and dependency judgement, and a habit of raising problems while they are still small.
- Communicates clearly and gets buy-in from juniors and executives alike.
- Working fluency with AI-assisted delivery workflows, and enough experience to tell when they are the wrong tool for the job.
- Ability to source local language contractors for local language content and SEO work.
Desirable
- Working knowledge of MLR and healthcare compliance requirements.
- Experience with project-management and reporting platforms, particularly Wrike and Salesforce or other related tools.
- A relevant project-management qualification.
What success looks like
- Delivery of complex projects and programmes within the agreed scope, timeline, budget and quality standards.
- Early identification of margin risk, ahead of finance flagging it.
- Consistent trust from clients and internal teams, built through transparent reporting on project status, including unfavourable developments.
- Demonstrable improvement of at least one delivery process during the year, evidenced by a measurable reduction in rework or time spent.
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Our values
- We do excellent work
- We keep our word
- We do the right thing
- We do good
- We find a better way
Our commitment to doing better
We are a Certified B Corp and are committed to improving our social and environmental impact while supporting the health and wellbeing of our people.
Every member of Everybody is expected to contribute to that commitment and help us build a progressive, sustainable organisation that creates positive change for our clients, our communities and our planet.
What you’ll get in return
We are committed to making Everybody the best place you have worked, offering genuine flexibility, proper support, and highly competitive benefits.
We offer:
- Fully flexible working, with the option to work at home or in the office and flexible start and finish times
- Work from anywhere for 6 weeks of the year
- Monthly wellbeing allowance or monthly ClassPass credits
- 25 days of annual leave
- 4.5% matched pension contribution
- Enhanced maternity and parental leave packages
- Private medical insurance, eye care and EAP
- Cycle to work scheme
- Training and development opportunities
- Annual bonus potential
- Employee referral reward
- Quarterly connection days and socials
Everybody is committed to an inclusive workplace where people from every background can thrive. We are an equal opportunity employer and do not discriminate, directly or indirectly, on the grounds of age, disability, gender, gender reassignment, transgender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other personal characteristic.
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