Financial Ombudsman Service
Senior Project Manager
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Senior Project Manager
Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture.
We're not just hiring, we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract
- 12 month FTC
Working hours
- 35 hours per week is full time.
- Where possible, we are open to considering part time/flexible working patterns.
- Please let us know in your application your desired working pattern.
Salary
- From £59,450 - £70,000 (dependent on your skills and experience)
Location
- London
By joining our team, you'll enjoy the best of both worlds’ hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
Purpose of the role
As a project manager in Redress, you’ll use your extensive project and change management skills to safely deliver complex and high-risk changes across people, process and technology throughout our organisation. You’ll be responsible for working on behalf of senior leaders in the organisation to take projects from proposal through to full delivery of outcomes and enabling the realisation of benefits.
What You’ll Do
- Leading project planning, scheduling, controlling and reporting activities for strategic, high impact, high risk projects.
- Planning and driving the delivery of projects in accordance with our frameworks and standards, whilst selecting appropriate delivery techniques and models based on the context of the project
- Working with sponsors, finance, the PMO and other key stakeholders to develop, gain approval and monitor compelling business cases for your projects, taking swift action where costs, benefits or risk exceeds agreed tolerances
- Monitoring time, cost, quality and resources used, taking proactive action where performance or quality deviates from agreed tolerances.
- Ensuring accurate scoping of projects, and working with stakeholders to identify and secure the resources needed for successful delivery
- Establishing cross-functional project teams and fostering a highly collaborative working environment
- Making sure there is strong governance in place to enable timely decisions to be made and provide confidence that the project will deliver what’s needed
- Identifying, planning and requesting any resources required for your projects in good time, ensuring that where constraints exist there is sufficient time to source additional resource or work through prioritisation processes.
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Minimum Criteria
- Demonstrable experience of delivering complex, high-risk projects across people, process and technology.
- Extensive experience of applying project management disciplines in a pragmatic and flexible way, including detailed project planning, risk and issue management and maintaining business cases.
- Proven ability to lead and motivate cross-functional project teams.
- Demonstrable experience of effectively managing third party suppliers and delivery partners to ensure contractual performance, quality outcomes and value for money.
- Strong communication and influencing skills with the ability to engage senior stakeholders, secure decisions and clear present complex information in a clear and simple way.
- Experiencing managing multiple concurrent projects with competing priorities.
- A recognised project management qualification such as PRINCE2, MSP, Agile PM, APM or equivalent alongside practical experience of applying these frameworks.
Why You'll Love Working With Us
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
- Flexibility: Hybrid or in-office
- Wellbeing: Health plan, gym memberships, mental health support
- Growth: We invest in your future with courses, mentorship, promotions
- Culture: Diverse. Inclusive. Collaborative. Fun.
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We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
Let’s Make This Easy
To apply, please upload a copy of your CV. Applications need to be submitted by 11:59pm on the 10th August. If your CV demonstrates that you meet the minimum criteria and you’re shortlisted, you’ll be invited to take part in an online assessment. The online assessment does not require any preparation and will last no more than 60 minutes.
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
The Financial Ombudsman is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
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