Senior Project Manager

• Own and maintain a comprehensive, integrated project plan covering all LLD workstreams — identity, infrastructure, cloud, EUC, M365, applications, data migration, TSA exit, and stabilisation.
• Manage the fixed drop date as an immovable constraint — build backwards, identify the critical path, and protect it relentlessly.
• Drive Low-Level Design (LLD) completion across all technical workstreams, ensuring outputs are signed off and ready for execution.
• Coordinate the integration of two newly in-scope companies into the Asset Solutions delivery plan without derailing the core programme timeline.
• Manage TSA coexistence, cutover planning, and transition to steady-state operations.
• Track and close risks, issues, assumptions, and dependencies with rigour — RAID log ownership is non-negotiable.

Stakeholder & Client Management

• Build and sustain a positive, collaborative working relationship with a demanding client environment — turning tension into trust.
• Provide clear, confident, and honest progress reporting to senior client stakeholders — no surprises.
• Manage difficult conversations with professionalism, composure, and solutions-focused.
• Work alongside the Programme Director and internal Creative ITC leadership to maintain strategic alignment and escalation management.

Team Leadership

• Lead and support a cross-functional delivery team including architects, engineers, and workstream leads.
• Provide clear direction and prioritisation to team members, including junior PMs who will need day-to-day guidance.
• Create the conditions for the team to perform under pressure — clear ownership, unblocked paths, and a culture of accountability.

Governance & Reporting

• Run effective weekly delivery governance including risk and issues forums, programme status reporting, and steering updates.
• Maintain programme documentation to a high standard — plans, RAID logs, decision logs, status reports.
• Ensure financial awareness across the workstream in the context of the ~$85M programme TCV.

Person Specification

• Comfortable operating in a fast-paced delivery environment with multiple competing priorities; highly organised with excellent time management skills.
• Able to manage and engage effectively with a broad range of stakeholders across technical, operational, supplier, and customer teams.
• Thrive under pressure when the demands are high and deadlines are tight.
• Demonstrates strong ownership, accountability, and follow-through, proactively driving actions to completion and removing delivery blockers.
• Confident working alongside other Project Managers, Programme Managers and Project Coordinators, supporting complex infrastructure, network, and transformation initiatives.
• Articulate, professional, and confident communicator, both written and verbal.
• Demonstrates a strong customer-first mindset, consistently delivering a high standard of service and stakeholder engagement.
• Excellent interpersonal skills; approachable, collaborative, and able to build positive working relationships at all levels.
• Proactive, adaptable, and solutions-focused with a genuine can-do attitude.
• Enthusiastic, self-motivated, and capable of working effectively with minimal supervision.
• Strong attention to detail with a commitment to producing high-quality project documentation, reporting, and governance artefacts.
• Resilient and capable of maintaining momentum across multiple concurrent projects and demanding delivery schedules.
• Innovative in approach, with a continuous improvement mindset and willingness to challenge existing ways of working where appropriate.

We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to creating an inclusive environment where everyone can thrive.