Data & AI Literacy Academy
Senior Project Manager
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About Us
Join us and work with some of the world's most ambitious businesses to embed data & AI literacy at scale. At Data & AI Literacy Academy, we transform how people connect with data, making it accessible, relevant and empowering for every enterprise employee. Joining Data & AI Literacy Academy means being part of a mission-led team helping individuals and organisations unlock their potential through confidence, culture and clarity.
About the Role
As a Senior Project Manager, you will play a key role in the successful delivery of our data & AI literacy programmes for complex organisations and programmes. You’ll own the end-to-end delivery plan for your portfolio of accounts, coordinating timelines, stakeholders, and resources to make sure every programme lands on time, on budget, and to the standard our clients expect.
Working closely with our Customer Account Executives, Learner Success team, and Communications team, you’ll be the operational backbone that turns a signed contract into a smoothly run, high-impact learning experience. You’ll manage risk proactively, keep clients informed at every stage, and continuously look for ways to improve how we deliver. You’ll also support and coach other Project Managers on delivery processes, given the complexity of the organisations and programmes you manage.
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What You’ll Do
- Own and manage delivery plans for a portfolio of complex client programmes, from kick-off through to completion
- Build and maintain project schedules, tracking milestones, dependencies, and risks
- Act as the primary delivery point of contact for clients, providing regular updates and managing expectations
- Coordinate internal resources; Communications team, Learner Success, to ensure timely delivery
- Identify and manage project risks, escalating and resolving issues before they impact outcomes
- Maintain accurate programme documentation, trackers, and reporting
- Support continuous improvement of delivery processes and playbooks
- Coach and support other Project Managers on delivery processes and best practice
- Contribute to a positive client experience that supports renewal and expansion opportunities
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What We’re Looking For
- Proven experience in project or programme management, ideally in a client-facing or professional services environment, managing complex organisations and programmes
- Strong organisational skills with the ability to manage multiple concurrent projects
- Excellent communication skills, comfortable working with senior stakeholders
- A proactive, solutions-focused approach to problem-solving
- Experience with project management tools and structured delivery frameworks
- Experience coaching or mentoring other Project Managers
- Comfortable working in a fast-paced, evolving environment where you can take ownership and grow quickly
Our Values
Our values shape how we show up; for each other, for our customers, our learners, and for the future of Data & AI literacy. Our success isn’t down to one or two people, but everyone. We constantly look for ways to take responsibility to help drive the growth of the business, even if it’s outside our comfort zone.
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