Rendall & Rittner
Senior Property Manager
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SENIOR PROPERTY MANAGER
Rendall & Rittner
Competitive
Hybrid - London (Vauxhall)
Role Overview
You will take the helm of two prestigious, large and complex residential schemes with a full complement of amenities, acting as a trusted partner to a key developer and an anchor point for residents, on-site teams and stakeholders. These are flagship communities with exacting standards and the visibility to match your stewardship will set the tone for service quality, safety and long-term asset value.
This is a hybrid role designed around meaningful presence and impact: you will spend two days each week on-site across the schemes, building relationships, coaching teams and making data led decisions in person. You will also attend our head office in Vauxhall one day each month to collaborate with central functions and share best practice that elevates performance across the wider Odevo Group.
ROLE EXPECTATIONS
Most days you will be leading the end-to-end management of your schemes: translating strategy into clear plans, directing on-site teams, managing budgets and service charge performance, and ensuring statutory and building safety compliance. You will be the point person for residents, the developer and contractors—resolving issues quickly, communicating clearly and proactively improving the service through consistent follow-up and continuous improvement.
What Success Looks Like
- Residents and client stakeholders describe a consistently outstanding service experience, with issues resolved promptly and transparently.
- Budgets are accurate and well-managed, with variances explained, efficiencies identified and long-term plans funded and agreed.
- Building and life safety compliance is watertight, with robust records, timely inspections and proactive risk mitigation embedded on-site.
- On-site teams are engaged, well-supported and delivering to clear standards, with measurable improvements in service delivery.
- Major works, defects and warranty items are planned and executed with minimal disruption, clear communication and strong contractor control.
- Developer and supplier relationships are collaborative and accountable, with performance tracked and continuous improvement delivered.
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How You'll Spend Most Of Your Time
- Visiting both schemes weekly to engage with residents, coach site teams and verify standards across amenities and common areas.
- Managing service charge budgets, reporting on financial performance and forecasting with precision and clarity.
- Driving statutory and building safety compliance, completing audits, reviewing logs and closing actions promptly.
- Overseeing contracts and supplier performance, tendering where needed and ensuring value without compromising quality.
- Planning and delivering maintenance and major works programmes, including defect and warranty management with the developer.
- Communicating regularly with residents, the client and internal colleagues, providing updates, minutes and action tracking.
Who This Role Is For
- You are a people-focused leader who blends commercial acumen with empathy, accountability and a calm, solution-minded approach.
- You thrive in complex, high-profile environments and enjoy balancing strategic thinking with hands-on, on-site presence.
- You communicate clearly and diplomatically, earning trust with clients, residents and contractors alike.
- You are organised and data-driven, prioritising effectively and following through on actions to completion.
- You bring a continuous improvement mindset and a passion for raising standards across teams and services.
Experience That Helps
- Managing large, complex or mixed-use residential schemes with substantial amenities and on-site teams.
- Leading building safety and compliance programmes, including audits, risk assessments and contractor oversight.
- Working closely with developers on defect resolution, warranty processes and post-occupancy improvements.
- Delivering major works and long-term maintenance plans, with strong budget control and stakeholder communication.
- Using property management systems and data to inform decisions, track performance and drive service improvements.
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What We Offer
- Competitive salary
- Discretionary bonus
- 25 days holiday plus bank holidays, with the option to buy or sell holiday
- Salary sacrifice scheme
- Private healthcare (subject to seniority or 3 years' service), life assurance
- Telus Health wellbeing platform
- Free eye tests and Cycle to Work scheme
- Enhanced maternity and paternity pay (service-dependent)
- Fully funded training and professional development
- Long service reward, from 5 years' service
- Employee referral scheme, up to £1,500
- Staff social events
About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
- Initial conversation with our talent team
- Interview focused on strategic scheme management, stakeholder engagement, financial stewardship, building safety compliance and scenario-based problem solving
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
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All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
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