Sagoos
Senior Property Manager
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Senior Property Manager
Salary: £30,000 - £35,000+ per annum, depending on experience and qualifications
Job Type: Full Time, Permanent
About Sagoos
Sagoos is a modern residential lettings and property management company founded by landlords, for landlords. Drawing on decades of hands-on experience managing and growing a substantial property portfolio, we understand the importance of exceptional service, proactive communication and efficient property management.
As our portfolio continues to expand, we are looking for an experienced and highly organised Senior Property Manager to join our team and play a key role in supporting our landlords, tenants and contractors.
This is a fully remote position. Comprehensive training will be provided, with regular video meetings, screen-sharing sessions and ongoing support to ensure a smooth onboarding process. We encourage open communication and collaboration, with regular team meetings to keep everyone aligned and connected.
The Role
The Senior Property Manager will be responsible for the day-to-day management of our residential property portfolio.
You will act as a key point of contact for landlords, tenants and contractors, ensuring maintenance issues are dealt with efficiently, tenancies are managed professionally and our high standards of customer service are maintained at all times.
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The successful candidate will be highly organised, proactive and capable of taking ownership of a wide range of responsibilities within a growing business.
Key Responsibilities
Tenant & Landlord Communication
- Respond to tenant and landlord enquiries via telephone and email.
- Handle incoming calls and provide a high standard of customer service.
- Manage day-to-day property-related correspondence.
- Build positive relationships with landlords and tenants.
Viewings & Applicant Management
- Respond to new tenant enquiries and qualify applicants.
- Schedule and coordinate viewings.
- Maintain accurate records of enquiries and applicant activity.
Maintenance Coordination
- Receive, log and manage maintenance issues.
- Liaise with contractors and obtain quotations where required.
- Coordinate appointments, monitor progress and follow up on outstanding works.
- Maintain accurate maintenance records.
Essential Requirements
- Previous experience within residential lettings, property management or estate agency is essential.
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- Excellent attention to detail.
- Experience dealing with tenants, landlords and contractors.
- Ability to prioritise workload and manage multiple tasks simultaneously.
- Strong IT skills and confidence using cloud-based software.
- Ability to work independently and take ownership of responsibilities.
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Desirable Requirements
- MARLA qualification (or working towards).
- Knowledge of residential lettings legislation and compliance requirements.
- Experience using property management software.
- Experience coordinating maintenance and contractor relationships.
What We Offer
- Competitive salary of £30,000 - £35,000+ depending on experience and qualifications.
- Company pension.
- Annual leave plus bank holidays.
- Ongoing training and development.
- Opportunity to join a growing and ambitious business.
- Genuine career progression opportunities.
How to Apply
Please tell us why you believe you would be a great fit for Sagoos!
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