Dove & Hawk
Senior Property Manager
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About the Role
We are searching for an experienced senior residential property manager who is able to work autonomously to take ownership of a prime real estate portfolio in Kent. The successful person will be at the forefront of managing some of the most sought-after super prime properties in the area and will be responsible for tenant and landlord experience, as well as maintaining high-end, luxurious residences. This is a unique opportunity to showcase your expertise in high-caliber AST property management within a prestigious, fast-paced environment.
As a Prime Property Manager, you will be responsible for managing a portfolio of high-end properties, ensuring exceptional service delivery and maintaining the highest standards of property management.
Responsibilities
- Building strong relationships with landlords and tenants, acting as their main point of contact and delivering a first-class service
- Handling day-to-day property queries quickly, professionally and with a proactive approach
- Taking ownership of maintenance — from sourcing quotes and instructing contractors to overseeing works through to completion
- Keeping a close eye on property condition and making sure homes are maintained to a high standard
- Managing inventories, check-ins, check-outs and end-of-tenancy reports
- Reviewing proposed deductions and managing deposit returns fairly and efficiently
- Coordinating safety checks, compliance requirements and any remedial works
- Keeping property records, certificates and compliance documentation accurate and up to date
- Processing invoices and coordinating utilities at the start and end of tenancies
- Keeping landlords informed with regular updates on property condition and tenant feedback
- Ensuring every aspect of the service reflects the expectations of a premium residential property portfolio
- Handling high-net-worth tenants with discretion, professionalism and attention to detail
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Qualifications
- At least 3 years of experience managing luxury or prime real estate portfolios.
- ARLA or NFOPP qualification
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Required Skills
- Valid UK driver’s license and willingness to travel within the Sevenoaks area as needed.
- Flexibility to work outside standard hours occasionally to accommodate tenant needs or property requirements.
- Commitment to maintaining the highest standards of service and discretion
- Proven experience in managing high-end or luxury properties, ideally within prime markets.
- Strong knowledge of property maintenance, health and safety regulations, and landlord/tenant relations.
- Excellent communication and interpersonal skills, with a professional approach to client service.
- Organisation and time-management skills to handle multiple properties efficiently.
- Proficiency in property management software and Microsoft Office Suite.
- Knowledge of local Sevenoaks property regulations and market trends.
- Experience working with high-net-worth individuals or in high-profile property environments.
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