Central and North West London NHS Foundation Trust
Senior Psychological Wellbeing Practitioner
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Job Overview
We are looking for a committed, enthusiastic and motivated Senior Psychological Wellbeing Practitioner (PWP) to join our team at Brent Talking Therapies. We are a large, well-established service based in a diverse and vibrant borough of London. Our service provides low and high intensity therapies at Step 2 and Step 3, alongside our Step 3 counselling service. We are passionate about the work we do and the care provided to service users, and work by the trust values of compassion, respect, empowerment, and partnership. Our team is key in the work we do and the service provided to the population of Brent.
The post holder will hold a qualification (post graduate diploma / certificate) in Low Intensity working, from an accredited course, will offer evidence-based practice in facilitated self-help, and will develop, support, and train innovative practice to qualified and trainee Talking Therapies Psychological Wellbeing Practitioners, and to other workers qualified to act in low intensity worker roles.
Main duties of the job
This is an exciting post for an experienced and confident Psychological Wellbeing Practitioner to develop within the role of Senior PWP.
- You will work with the Step 2 leads and will be involved in delivering day-to-day coordination and supervision of PWPs within the service. This includes facilitation of Step 2 meetings, providing clinical skills support, line management, caseload management, and supervision to trainee and qualified PWPs.
- You will also support service development with new in-house and community workshops, as well as carrying a clinical caseload of your own.
- You will receive regular clinical supervision and support from a qualified therapist and work closely with other clinical practitioners within the team.
- Duty will also be a required responsibility within the team, where you will be screening for suitability and assessing incoming risk to the service.
Brent Talking Therapies has close links with all CNWL Talking Therapies services, as well as, wider links with other mental health teams within Brent. We have a strong tradition of supporting staff development and further progression onto higher training.
Working for our organisation
- The catchment area of the post is the London borough of Brent. The main hub for the service is based at Fairfields House in Kingsbury, and there is a satellite hub at Bell House in Willesden Green. You will be required to work across both hubs and in other parts of the borough, e.g., community settings.
- We operate an agile working policy where staff combine remote working and being on-site to deliver face-to-face appointments and other service commitments that require a hub-based presence. The post-holder will work full-time hours and may be required to work at any times between 8 am and 8 pm on weekdays, including an evening clinic as required by the service.
- Well-being is important within our service, and we are a collaborative and cohesive team. We have a dedicated wellbeing group within the service to help support individuals' and the wider team wellbeing.
Benefits of working for CNWL include: 27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous service. NHS discount. Opportunities for career progression. New starters will have a 13-week probation period, which is a supportive process to allow individuals to learn and work within the key aspects of their role over a period of time.
Detailed Job Description And Main Responsibilities
Please see the job description for full details on the roles and responsibilities.
Clinical
- To offer rapid screening and assessment, informed by knowledge of the spectrum of mental health needs and risk factors.
- To make decisions on suitability of new referrals, adhering to the department’s referral protocols, refer unsuitable clients on to the relevant service or back to the referral agent as necessary, or step up the person’s treatment to high intensity psychological therapy.
- To manage waiting-lists and capacity within the low intensity service through coordination of groups and other interventions across Brent.
- To identify and oversee the development of best practice within the low intensity service, leading, coordinating resources and protocols within the service, including working with the Clinical lead and deputy Leads to identify and manage service gaps or obstacles.
- To work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
- Provide assessment and Low intensity interventions e.g., psycho-educational interventions, Guided Self Help, and group-based CBT treatments to patients registered with GP practices/health centres and/or resident in the borough of Brent, drawing from CBT theories and techniques.
- Provide a service that is comprehensive and accessible to a broad range of patients who have commonplace mental health problems and who are over 18 years of age.
- To provide a service that is equitable and non-discriminatory in terms of age, gender, ethnicity, and disability.
- Support GPs and other primary care workers in making appropriate referrals and in carrying out the mental health aspects of their own roles.
- Make appropriate referrals to other service providers in the statutory and voluntary sectors and redirect patients to other sources of appropriate support within the local community as required.
- To further develop computerized CBT to be rolled out throughout the borough.
- Develop a ‘local knowledge’ of the locality and its services and facilities, particularly in relation to mental health issues.
- Educate and involve family members and others in treatment as necessary, conveying Low intensity CBT formulations with sensitivity in easily understood language.
- Provide a service that is flexible as far as possible in terms of clinic hours.
- Liaise as appropriate with secondary care mental health services and social service departments.
- Conduct risk assessments, prepare risk management plans, and initiate appropriate action where indicated (including requests for mental health act assessments and referrals to relevant secondary care services).
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Supervision and Training
- Undertake appropriate clinical supervision on a regular basis in accordance with the relevant professional guidelines and policies.
- To manage the clinical caseloads of qualified and trainee PWPs, PWP assistants, and other staff as appropriate who support the low intensity service through case management and supervision.
Professional
- Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week. This is currently 20 hours of contact per full working week excluding DNAs.
- To develop an area of interest, to the level whereby the post-holder could become a resource of information for the whole service.
Management
- With support of Low Intensity manager, to provide line management for Low intensity workers and Low intensity Trainee.
- Ensure that line managed staff maintain appropriate clinical records in keeping with service operational policy.
- To assist in the design and implementation of service development projects within the service as required.
- The post holder will be required to attend and contribute, where appropriate and required, to the regular professional meetings of the Brent Talking Therapies Service and other Departmental meetings.
- Ensure that line managed staff participate in setting and review of objectives for their post on an annual basis as part of the appraisal process.
- Participate in audits of clinical activity and evaluative research as required.
- Manage an aspect of the service at the level of direct service delivery. This might include one or more (depending on available time) of: coordinating psycho-educational material, keeping a central resource file of clinical resources for general use, acting as the key liaison with an identified group of professionals/organisation, for local voluntary organisations, GP surgeries, employment, Work Directions, or Connexions.
- To work with Clinical Lead and deputy lead in recruitment and selection processes for low intensity workers.
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Person specification
Training & Qualifications
Essential criteria
- Qualification from an IAPT compliant PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course)
Desirable criteria
- Further post graduate CBT training in relevant areas of professional psychology, health, social science, and/or research design and analysis.
- A qualification or substantial experience in professional supervision.
Experience
Essential criteria
- Significant post qualification experience as a Psychological Wellbeing Practitioner.
- Consolidated and reflective supervised post-qualification experience, preferably in NHS or Social Services setting.
- Substantial experience of using IAPT to record patient data.
- Substantial experience of providing a range of low intensity interventions within an IAPT service, to people with a range of common mental health problems.
- Experience of working by telephone, face-to-face with individual service users, and facilitating groups and group-based interventions.
- Experience and knowledge of risk assessment and risk management.
- Evidence of experience and knowledge of signposting to other services including secondary care mental health services.
- Experience of managing a large workload and individual caseload.
- Experience of screening, assessing, and working with a wide spectrum of mental health issues and working with people with moderate common mental health problems.
Desirable criteria
- Research / audit experience.
- Evidence of having worked in a service where agreed targets were in place to demonstrate effective clinical outcomes.
- Experience and knowledge of alternative treatment approaches including counselling.
- Experience of working in Primary Care Services.
- Evidence of working in the local community.
- Experience of working with older people/long-term health conditions/carers.
- Evidence of working within a service development role and the ability to coordinate across the service.
- Previous line management experience.
- Experience of supervising low intensity workers and trainees.
Knowledge
Essential criteria
- Knowledge of different models of mental health/mental illness.
- Knowledge of NHS policies, procedures, and guidelines.
- Knowledge of working with diversity and knowledge of working with black, minority ethnic groups.
- Evidence-based practice/clinical governance.
- Knowledge of outcome measures and their use for clinical and audit purposes.
- Knowledge of Child Protection and safeguarding legislation.
- High-level communication skills: written and verbal, including telephone skills
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