Corporate Wellbeing and Stakeholder Engagement:

• Build trusted working relationships with client wellbeing managers, HR, occupational health, line management representatives and other relevant stakeholders, while maintaining appropriate confidentiality and professional boundaries.
• Provide employee wellbeing consultation and guidance to support early intervention, workplace adjustment discussions, sickness absence prevention and return-to-work planning where appropriate to the service scope.
• Deliver webinars, wellbeing workshops, psychoeducational sessions and presentations for employees and managers on relevant workplace mental health and wellbeing topics.
• Promote engagement with wellbeing services and initiatives, helping employees and managers understand available support and how to access the right pathway at the right time.
• Work collaboratively with client wellbeing teams to identify themes, emerging needs and opportunities to enhance wellbeing support across the employee population.
• Represent HCML professionally in client-facing settings, demonstrating responsiveness, discretion, commercial awareness and a strong service ethos.
• Support service reporting by contributing qualitative insight, theme identification and appropriate activity information, while maintaining confidentiality and data protection standards.

Governance, Quality Assurance and Service Improvement:

• Work in line with HCML policies, professional standards, information governance requirements, safeguarding procedures and relevant clinical governance arrangements.
• Support robust quality assurance through participation in case review, audit activity, reflective practice, supervision and learning from incidents, feedback and complaints.
• Contribute to trend analysis and service development by identifying recurring wellbeing themes, risk indicators, engagement barriers and opportunities for earlier or more effective support.
• Support the development and review of wellbeing materials, workshops, guidance and service processes to ensure they remain clinically appropriate, evidence-informed and relevant to the corporate environment.
• Maintain ongoing professional development, including evidence of CPD, reflective practice and supervision in line with professional registration or accreditation requirements.
• Where suitably qualified, provide case management supervision, clinical skills supervision, coaching or mentoring to colleagues, supporting safe practice and consistent delivery of low-intensity interventions.
• Escalate ethical, operational, safeguarding, clinical or service delivery concerns promptly and contribute to agreed improvement actions.

Person Specification:

Qualifications / Training

Essential:

• Qualified Psychological Wellbeing Practitioner with recognised Low Intensity CBT/PWP training, operating at an experienced Band 6 equivalent level or above.
• Current professional registration or accreditation as appropriate to qualification and scope of practice, such as BABCP, BPS, BACP, HCPC, NMC or other relevant professional body.

Desirable:

• PWP Supervisor qualification, recognised supervision training or evidence of experience providing case management and/or clinical skills supervision.

Experience

Essential:

• Experience delivering psychological wellbeing assessment, triage, risk assessment and low-intensity interventions for common mental health presentations.
• Previous experience working in a corporate, occupational health, EAP, workplace wellbeing, private healthcare or insurance-related mental health setting.
• Experience delivering webinars, presentations, wellbeing workshops or psychoeducational sessions to employees, managers or mixed audiences.
• Experience working alongside multidisciplinary health, wellbeing, occupational health, HR or clinical teams.

Desirable:

• Previous supervisory, coaching, mentoring or team leadership experience within psychological services, talking therapies, workplace wellbeing or occupational health.
• Experience supporting case reviews, clinical governance meetings, quality assurance activities, incident learning or audit programmes.
• Experience developing wellbeing workshops, digital wellbeing content, manager guidance or psychoeducational resources.
• Experience working with senior client stakeholders in a corporate environment and contributing to service mobilisation, engagement planning or continuous improvement activity.

Skills & Knowledge

Essential:

• Strong understanding of workplace mental health, sickness absence, presenteeism, occupational functioning, reasonable adjustments and return-to-work principles.
• Ability to review information, identify themes or patterns, and contribute to service improvement, reporting and quality initiatives.
• Strong written communication skills, accurate record keeping and confident use of Microsoft Office systems.

Desirable:

• Knowledge and experience of clinical governance, quality assurance, audit processes and incident learning.
• Knowledge of service mobilisation, engagement planning and continuous improvement methodologies within workplace wellbeing or occupational health settings.

Attributes

Essential:

• Confident stakeholder management skills, with the ability to work independently and professionally in a client-facing environment.
• Ability to communicate sensitively and clearly with employees, managers, clinicians and client stakeholders, including when handling complex, emotive or confidential matters.
• Ability to work flexibly across a hybrid model, including an expected 2–3 days per week on-site in Central London, alongside remote and HCML-based responsibilities.

Desirable:

• Demonstrates leadership potential through coaching, mentoring and supporting the development of others.
• Strong collaborative approach when working with senior stakeholders and multidisciplinary teams.
• Commitment to continuous improvement and service development.

Company Benefits:

• Medicash Health Cash Plan: Which includes ability to claim back dental, optical, and chiropody costs. Plus, add your dependent children for free! + 24/7 Digital Health: Round-the-clock access to a virtual GP helpline and an Employee Assistance Programme (EAP) + Mental Health Support: Up to 8 fully funded face-to-face counselling or CBT sessions
• Pension Scheme & Pension Salary Sacrifice
• Peace of Mind: Rest easy knowing your loved ones are protected with a Death in Service benefit equal to 4x your base salary
• Payroll Giving: Support the causes you love directly from your gross pay
• Annual Leave: 25 days + BH, plus Birthday Leave to celebrate your special day
• Flexibility: Option to buy or sell up to 3 days of holiday each year
• Giving Back: Up to 2 fully paid Volunteering/Community days per year
• Family First: Enhanced, generous Maternity and Paternity policies, alongside comprehensive Company Sick Pay
• Professional Development: We fund professional subscriptions and registrations post-probation, alongside internal promotion and secondment opportunities
• Rewarding Excellence: Annual pay reviews, discretionary bonus schemes, and regular staff awards to celebrate your hard work plus a regular events and activities throughout the year

Equal Opportunities Statement:

HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.