Sight Village
Senior Reactive Maintenance Operative
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Senior Reactive Maintenance Operative
Salary: £26,842.55 - £33836.23 per annum
Salary Dependent On Qualifications And Experience
Hours: 37 hours per week
Plus minimum 1 week in 6 out of hours on call (paid as overtime)
Weeks: 52 Weeks per year
Contract: Permanent
Job Purpose
We are seeking a skilled and self-motivated Senior Reactive Maintenance Operative to join our maintenance team. The ideal candidate will be a confident all-rounder with proven experience across multiple trades, capable of working independently and delivering high-quality work.
Application Deadline September 23, 2026
Department Estates
Employment Type Full Time
Location Harborne, Birmingham, UK
Workplace type Onsite
Compensation £26,843 - £33,836 / year
Key Responsibilities & Safeguarding
- Carry out reactive maintenance tasks across residential and educational properties.
- Perform reactive multi-trade duties including:
- Carpentry (e.g., door hanging, repairs)
- Painting and Decorating
- Kitchen and Bathroom Installations
- Plumbing
- Diagnose and resolve maintenance issues efficiently.
- Ensure all work complies with health and safety regulations and company standards.
- Maintain accurate records of work completed.
- Liaise with tenants, clients, and team members professionally
- Working at height to ensure installations etc. can be carried out safely
- Lone working, including use of a Lone Working app and fall sensor, will be required.
- Liaise with contractors and suppliers when necessary.
- Maintain a safe working environment and adhere to college health and safety policies.
- Carry out other Estates duties based on direction from your Line Manager.
Essential Criteria
- NVQ Level 2 in a relevant trade (e.g., Carpentry, Plumbing, Multi-skills)
- Full UK driving licence
- Experience in a similar role, ideally in education or public sector
- Ability to work independently and manage workload effectively
- Able to plan, prioritise and work to deadlines
- Good communication skills
- Strong problem-solving skills and attention to detail
- Multi-skilled maintenance experience
- Willingness to undertake further training and development
For further information on person specification please read the job description attached
Our Business Support Services Is Built Up Of:
- Human Resources (HR) – Supporting recruitment, employee wellbeing, learning and development, employee relations, and ensuring colleagues have the support they need to succeed.
- Finance – Providing financial management, budgeting, payroll, procurement, and financial administration services that help the organisation operate effectively and sustainably.
- Reception and Customer Services – Creating a welcoming and professional first impression for students, clients, visitors, and stakeholders, while providing information, support, and administrative assistance.
- Health and Safety – Promoting a culture of safety and wellbeing, ensuring compliance with legislation and supporting the creation of safe environments across our campus and services.
- Estates and Facilities – Maintaining our buildings, grounds, accommodation, and facilities to ensure they remain safe, accessible, and fit for purpose.
- IT and Resources – Delivering technology solutions, technical support, assistive technologies, and learning resources that enable staff, students, and clients to work, learn, and live independently.
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Working within our Business Support teams offers the opportunity to make a meaningful contribution to an organisation with a strong social purpose. While these roles may not involve direct support delivery, they are fundamental to ensuring our services run effectively and continue to make a positive impact on the lives of the people we support.
This is an exciting opportunity to be part of a collaborative and values-driven organisation where your skills and expertise will help drive excellence across the charity.
If you are professional, proactive, and passionate about making a difference behind the scenes, we'd love to hear from you.
Our benefits include;
Schedule 1 Benefits (reviewed annually and/or as appropriate)
- Access to on site car parking
- Use of QAC Fitness Centre (subject to opening hours)
- Cycle to Work Scheme (Salary Sacrifice)
- 24/7 Employee Assistance Programme Helpline (BHSF)
- Access to Education Support Free Helpline for Teachers & Education Staff
- QAC Mental Health First Aiders & activities to support health and wellbeing
- BHSF Benefits Package including Healthcare Plans, discounted shopping/services
- Annual Flu vaccination/voucher
- Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
- Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
- Health and Wellbeing Services (Occupational Health/Counselling)
- Free Tea/Coffee and Staff Room facilities
- Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
- Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
- Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
- Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
- Occupational sick pay (based on length of service)
- On site wellbeing activities (e.g. yoga, meditation)
- Support for training/ CPD (either by way of study leave and/or funding)
- Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.
This list is not exhaustive and may be subject to review and/or change.
About Queen Alexandra Charity
Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.
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Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.
We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.
Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.
Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).
All students, clients and staff are supported within safe and well-resourced environments.
QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.
We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.
As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.
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Application Deadline September 23, 2026
Department Estates
Employment Type Full Time
Location Harborne, Birmingham, UK
Workplace type Onsite
Compensation £26,843 - £33,836 / year
Documents
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