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Senior Receptionist
The Role: Senior Receptionist
We are looking for a dedicated and guest-centric Senior Receptionist to join our team at Le Pont de la Tour. In this important role, you'll be the go-to person for our team of receptionists, ensuring that they uphold the high standards of service expected at our restaurant. While supporting the Reception Management team, you'll support the day-to-day reception area, managing calls, enquiries, and reservations with grace and efficiency. With your warmth and charm, you'll build lasting relationships with both guests and team members alike, setting a positive example for the rest of the team. Your primary focus will be on ensuring that all receptionists perform their duties to the highest standards, contributing to the overall success and reputation of the restaurant. This role offers a fantastic opportunity for growth and development within the hospitality industry.
Requirements
- None specified
Responsibilities
- Act as the go-to person for the team of receptionists.
- Ensure receptionists uphold the high standards of service.
- Support the Reception Management team.
- Manage the day-to-day reception area.
- Handle calls, enquiries, and reservations with grace and efficiency.
- Build lasting relationships with guests and team members.
- Set a positive example for the reception team.
- Ensure all receptionists perform their duties to the highest standards.
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Benefits
- Industry leading pay
- 50% discount at all Evolv restaurants, all day, every day.
- Stream: Track earnings in real time, access up to 40% of pay instantly, and save directly from salary.
- Employee Assistance Program with a 24/7 helpline and 6 complimentary counselling sessions.
- Total Wellbeing Package (WeCare): Online GP appointments, mental health counselling, fitness programs, legal and financial guidance.
- Healthy and nutritious meals whilst on shift.
- Employee of the Month scheme.
- Long Service Awards.
- Numerous group incentives.
- Yearly employee awards night.
- Access to training platform Evolv Edge.
- Holiday allowance increases with length of service.
- Optional paid day each year for volunteering efforts.
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About The Evolv Collection
The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.
Our Butler’s Wharf Gastrodome, has offered the best London riverside terrace restaurant, along with wine store, bar, coffee shop and unique private dining spaces for thirty years. Classic French cuisine and fine wines accompany heightened hospitality in our iconic venue, which sits in the shadow of Tower Bridge.
At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Contact
- Salary: Competitive
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