This is a varied and fast-paced role, combining lone working with collaborative team working. You will build strong relationships with Probation colleagues and other partners, ensuring effective communication and joined-up case management.

You will also undertake selected senior responsibilities, including supporting the development of colleagues, delivering training and carrying out observations of Recovery Navigators when required. A key part of the role will be supporting people to recognise their strengths, build confidence and make positive behaviour changes, while effectively managing complex cases and working safely within sometimes challenging and unpredictable environments.

You will be expected to work flexibly across the Northumbria area, with Cookson House as your main base.

Interviews for this role are planned to take place on Wednesday 23rd September.

Duties include:

• Manage a caseload, providing recovery planning, case management and ongoing review.
• Deliver effective one-to-one and group interventions to support positive behaviour change.
• Build strong relationships with Probation, Ingeus and other partner agencies.
• Assess and manage risk, safeguarding concerns and challenging behaviour.
• Support Recovery Navigators through mentoring, training and observations.
• Contribute to service development, quality improvement and achievement of KPIs.
• Maintain accurate records and work effectively across multiple IT systems.
• Promote harm reduction and support individuals to achieve sustainable recovery.
• Work in line with Waythrough, Probation and wider criminal justice policies and procedures.

What you'll need to succeed in the role:

• NVQ Level 3 in Health & Social Care or equivalent.
• Experience within criminal justice and/or drug and alcohol services.
• Experience delivering one-to-one and group interventions.
• Understanding of substance misuse, harm reduction, recovery planning and risk management.
• Knowledge of interventions such as Motivational Interviewing, CBT, PSIs and ITEP.
• Experience of supporting, mentoring or developing colleagues.
• Knowledge of safeguarding and Hidden Harm.
• Strong communication, organisational and IT skills.
• Ability to work confidently both independently and as part of a team.
• Full UK driving licence and access to a vehicle.

To view the full Job description and person specification, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: 2026-09-09