CIWEM (The Chartered Institution of Water and Environmental Management)
Senior Registrations Officer
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Senior Registrations Officer
Location: Farringdon, London (Hybrid)
Contract: Permanent, Full-time
Are you passionate about professional development and making a tangible impact in the environmental sector? At CIWEM, we’re looking for a Senior Registrations Officer to join our dynamic team and help us inspire, support, and develop the careers of environmental professionals worldwide.
About Us
CIWEM is a professional membership organisation dedicated to tackling the global climate and biodiversity emergency. With over 11,500 members, we’re a hub for innovation, professional growth, and collaboration in building sustainable solutions.
Our mission is underpinned by our core values:
- Passionate about protecting the planet
- Accountable and transparent in all we do
- Inspiring and inspired by our members’ good practices
- Collaborative in delivering solutions
- Celebrating successes and learning from experiences
If you share these values, we’d love to have you on board!
The Role
As Senior Registrations Officer, you’ll play a vital role in supporting CIWEM’s membership programme and professional standards operations. Reporting to the Director of Membership and Professional Development, you’ll focus on managing professional registration applications, ensuring compliance with license requirements, and engaging non-members in their journey to professional recognition.
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What You’ll Do
- Manage and support applications for Chartership, Fellow, and engineering registrations
- Lead promotional activities to encourage non-members to pursue professional registration
- Ensure timely processing of membership applications and maintain CIWEM's high standards
- Oversee committees related to professional standards, ensuring they run smoothly with actionable outcomes
- Recruit, manage, and train application assessors and interviewers
- Maintain relationships with external licensing bodies while supporting periodic license reviews and standards updates
- Continuously review and optimise professional standards processes to reflect best practices
Why Join Us?
We provide more than just a rewarding career - we offer a supportive, values-driven environment with excellent perks, including:
- Generous benefits: Private medical and dental cover, life assurance, income protection, pension scheme with up to 9% employer contribution, and more
- Work-life balance: Hybrid working and flexibility to suit your needs
- Career development: Opportunities for learning, growth, and personal development in your role
- Collaborative culture: Work with a motivated, passionate team who share your commitment to making a difference
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What We’re Looking For
We’re seeking someone proactive, organised, and passionate about professional development in the environmental field.
Essential skills and experience
- Strong customer service skills and experience in membership or professional registration administration
- Ability to build effective relationships with internal teams, external stakeholders, and volunteers
- Excellent written and verbal communication skills with close attention to detail
- Administrative experience in a busy office environment, supported by strong organisational skills
- Familiarity with CRM systems and reporting (ideally CiviCRM)
- A flexible, problem-solving mindset with a passion for learning and improvement
Desirable skills and interests
- Experience within a professional membership organisation or institution
- Interest or understanding of environmental issues
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