Experian
Senior Regulatory Manager - AML, KYC
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Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
We are looking for an experienced Senior Regulatory Manager to join KYC360, who are now part of Experian.
Role Overview
As a Senior Regulatory Manager you will advise KYC360's customers regarding financial regulation relevant to their operational use of our solutions. You will be part of the Customer Success team, reporting to the Head of Customer Success. You will also assist our customers with business change related to the implementation of our solutions, and provide a monitoring service to assure the continued regulatory compliance of our customers' use of KYC360 solutions in selected jurisdictions.
This is a hybrid role based in London or Jersey office.
Key Responsibilities
Regulatory Champion and SME
- Develop and maintain recognised expertise in the practical application of financial regulation to the onboarding, screening, and lifecycle management of customers in locations including the UK, the Crown Dependencies, the British Overseas Territories, Malta, Luxembourg, Switzerland, and the GCC.
Sales Enablement
- Assist the sales team with winning new business by:
- Developing and maintaining templated onboarding journeys and lifecycle management routines for common customer types in selected jurisdictions
- Joining sales conversations as an expert to advise prospective customers on how solutions are tailored to meet regulatory requirements, how prospective customers' existing processes can be reflected or enhanced in KYC360 solutions to drive regulatory outperformance
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Solution Consultancy
- Understand customers' challenges both pre and post sale and provide regulatory input to KYC360 teams proposing appropriate software and platform solutions.
- Collaborate with sales engineers to ensure solutions meet client requirements.
- Assist sales and implementation team members with product demonstrations and technical information.
Implementation Support
- Participate in customer implementation projects in an SME capacity, providing advice and practical guidance to customers on ensuring that their implementation of KYC360 solutions is aligned with regulatory best practice.
Account Support
- Join account management meetings with key existing customers to provide regulatory input and advice to customers on future regulatory requirements relevant to KYC360 solutions, and to explain any resultant updates to existing onboarding or lifecycle management templates to customers.
Collaboration
- Work with the marketing team to input on targeted campaigns and sales collateral.
- Collaborate with the product development team to provide customer feedback/regulatory insight and contribute to product improvements.
Qualifications
- Extensive regulatory experience gained within a global company
- In-depth knowledge of working with UK, EU, and Caribbean legislation
- Exceptional stakeholder management skills
- Expertise in the practical application of financial regulation to products and customers
- Ability to apply regulations to operational teams and be processes focused
- AML or KYC product knowledge is desirable
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Additional Information
Benefits Package
- Hybrid working - 40% office based
- Great compensation package and core benefits include pension
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
- Internal Grade EB7/C
Our Uniqueness
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness
Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
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Employee Status: Regular
Role Type: Hybrid
Department: Leadership
Schedule: Full Time
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