PoloWorks
Senior Reinsurance Technician
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Senior Reinsurance Technician
Department: Claims
Employment Type: Permanent
Location: Cheltenham
Description
To support the delivery of outsourced reinsurance services for PoloWorks clients, ensuring the accurate administration, accounting, and reporting of proportional, excess of loss (XOL), and facultative reinsurance arrangements. The role also supports client onboarding, operational readiness, testing activities, and ongoing service delivery.
Key Responsibilities
- Prepare and review reinsurance statements, accounts, and recoveries.
- Process premiums, cash allocations, and reinsurance transactions.
- Monitor outstanding balances, reconciliations, and recoveries.
- Review treaty documentation and maintain accurate records.
- Support onboarding, UAT, and implementation projects.
- Produce client reporting and attend stakeholder meetings.
- Liaise with brokers, reinsurers, and internal teams to resolve queries in writing and face-to-face.
- Contribute to all aspects of discussing and onboarding new opportunities.
- Achieve, maintain, and develop own competence.
- Supportive of the Line Manager and Reinsurance colleagues.
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Skills, Knowledge, and Expertise
- London Market and/or Lloyd's market experience.
- Experience communicating with all levels of internal and external organizations, e.g., new starters to CEO/CFO level.
- Experience of outsourced reinsurance operations.
- Knowledge of Lloyd's reporting requirements, including SRS.
- Experience supporting onboarding, operational readiness, or system implementations.
- Experience participating in UAT activities.
- Exposure to reinsurance or policy administration systems.
- Attention to detail when handling large and sophisticated datasets.
- Intermediate/Advanced Excel skills.
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Benefits
As well as a competitive salary, discretionary annual bonus, and a minimum of 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
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