Vela People
Senior Retail Consultant
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Senior Retail Consultant
Six-month fixed-term contract
£75,000 annual salary, pro rata
London-based with regular travel across the shop network
Ideally five days per week; four may be considered
We are supporting a charity retailer to appoint a Senior Retail Consultant for a high-impact six-month assignment.
Reporting directly to the CEO, you will assess the current retail operation, provide leadership and stability, and establish the foundations for a more consistent, effective, and high-performing operating model.
This is a hands-on role. You will spend significant time in the shops, listening to colleagues, understanding how the operation currently works, and building strong relationships across the organisation. You will identify immediate opportunities for improvement while developing practical recommendations for the longer term.
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Your remit will include:
- Assessing the current multi-site retail operation and identifying priorities
- Strengthening consistency, communication, and collaboration across the shops
- Developing practical operating standards and ways of working
- Introducing meaningful performance data, measures, and KPIs
- Identifying and implementing immediate operational improvements
- Recommending a best-practice future operating model
- Supporting colleagues through a period of change
We are looking for someone with:
- Substantial senior leadership experience in multi-site retail
- A track record of designing and embedding retail operating models
- Experience of improving operational standards and performance
- Commercial and budget management experience
- The ability to use data and KPIs to drive better decision-making
- Significant experience of leading change
- Gravitas, emotional intelligence, and excellent relationship-building skills
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You will need to be comfortable moving between strategic thinking and practical delivery, working sensitively within an organisation where relationships and trust will be central to success.
To express an interest, please contact Rosamund King at Vela People or apply with your CV.
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