Grey Matter Recruitment
Senior Sales Account Manager at Enterprise Procurement and Spend Management SaaS up to £75k + 100% Commission
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The Company
Cloud-based procurement and spend management software, helping organisations transform the way they manage purchasing, suppliers, invoices, and payments through a single, integrated SaaS platform.
- Market-leading procurement technology that improves efficiency, financial control, and visibility of organisational spend.
- Cloud-based platform enabling customers to modernise procurement processes through secure, scalable technology.
- Collaborative, customer-focused culture where innovation, continuous improvement, and long-term partnerships are valued.
The Role
Drive customer growth and long-term partnerships by managing and expanding a portfolio of strategic accounts for a global SaaS leader in procurement and spend management.
- Own and grow a portfolio of strategic customer accounts, building trusted relationships while driving account expansion and long-term commercial success.
- Working closely with Customer Success, Professional Services, and Product teams, you'll play a key role in increasing customer value, strengthening retention, and identifying new revenue opportunities.
- Develop strategic account plans, lead Executive Business Reviews, and partner with senior stakeholders to understand business objectives and align tailored SaaS solutions.
- Identify and manage upsell and cross-sell opportunities, building compelling commercial proposals and business cases that support customer growth.
- Own renewal and expansion conversations, negotiating commercial terms, managing contract lifecycles, and driving multi-year agreements where appropriate.
- Maintain accurate account plans, pipeline forecasts, and CRM data, collaborating with internal teams to deliver an outstanding customer experience and achieve revenue growth targets.
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Desired Skills and Experience
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- Previous experience in Account Management, Customer Success, or Sales within a SaaS or software environment, with a strong focus on growing existing customer accounts.
- Proven ability to build relationships with senior stakeholders, manage commercial conversations, and identify upsell and cross-sell opportunities.
- Strong commercial awareness, with experience negotiating contracts, renewals, and pricing while managing a strategic account portfolio.
- Excellent organisational, communication, and stakeholder management skills, with the ability to manage multiple accounts, maintain accurate forecasts, and deliver against revenue targets.
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