Four Seasons Recruitment Ltd (Fashion & Retail)
Senior Sales Associate
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Senior Sales Associate
Location: Mayfair, London
Salary: Up to £39,000
Position: Full-Time
About the Brand
Our client is an internationally recognised luxury fashion house renowned for its distinctive approach to contemporary womenswear, combining exceptional craftsmanship, artistic vision, and timeless elegance. Celebrated for creating beautifully crafted collections that blend modern sophistication with intricate detailing, the brand has established a loyal global following among fashion-conscious clientele who appreciate quality, creativity, and refined design.
With a strong presence across luxury retail and a reputation for delivering an elevated client experience, the brand is committed to excellence in every aspect of its business, from product development and craftsmanship to personalised service and client engagement.
The company offers a dynamic and inspiring environment where creativity, professionalism, and attention to detail are at the heart of everything they do.
About the Opportunity
An exciting opportunity has arisen for an experienced Senior Sales Associate to join a prestigious luxury fashion boutique in the heart of Mayfair.
This role is suited to a highly motivated luxury retail professional with a proven track record in sales, client development, and delivering exceptional service to a discerning clientele. The successful candidate will act as a key member of the boutique team, supporting commercial performance while helping to maintain the highest standards of client experience and operational excellence.
Key Responsibilities
Client Experience & Sales
- Deliver an exceptional and highly personalised luxury shopping experience to every client.
- Build, manage, and develop a strong client portfolio, generating repeat business through proactive clienteling and relationship management.
- Cultivate relationships with VIP, international, and high-net-worth clients.
- Provide expert styling advice and product recommendations tailored to individual client needs and preferences.
- Consistently achieve and exceed individual sales targets and key performance indicators.
- Drive private appointments, client outreach initiatives, and sales events.
- Ensure exceptional after-sales service, fostering long-term customer loyalty.
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Leadership & Team Support
- Lead by example on the shop floor, demonstrating best-in-class client service and sales performance.
- Support the management team in maintaining boutique standards and daily operations.
- Assist with the onboarding and mentoring of new team members.
- Contribute to creating a positive, collaborative, and high-performing team culture.
- Share product knowledge, clienteling strategies, and best practices with colleagues.
Brand Representation
- Act as a true ambassador for the brand, embodying its values, heritage, and aesthetic at all times.
- Maintain exceptional product knowledge across all collections and seasonal launches.
- Ensure impeccable personal presentation and professionalism.
- Communicate the craftsmanship, design philosophy, and unique identity of the brand with confidence and authenticity.
Boutique Operations
- Support stock management, inventory control, replenishment, and stockroom organisation.
- Process transactions accurately and efficiently while maintaining operational compliance.
- Assist with visual merchandising and boutique presentation in line with brand standards.
- Ensure all client-facing areas remain immaculate and reflective of a luxury environment.
- Support the smooth day-to-day running of the boutique.
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About You
- Previous experience as a Senior Sales Associate or experienced Sales Associate within luxury fashion, jewellery, accessories, or premium retail.
- Proven success in achieving and exceeding sales targets within a luxury environment.
- Strong clienteling skills with an established ability to build long-term client relationships.
- Experience working with VIP and international clientele.
- Passion for luxury fashion, craftsmanship, and exceptional service.
- Excellent communication and interpersonal skills.
- Highly polished, professional, and confident in presentation.
- Commercially aware with a proactive and results-driven mindset.
- Strong organisational skills and attention to detail.
- A positive team player with leadership potential.
What's on Offer
- Competitive salary of up to £39,000
- Performance-related commission structure
- Luxury retail benefits package
- Opportunity to represent a highly respected international fashion house
- Ongoing training and professional development
- Long-term career progression opportunities
- The chance to work within one of London's most prestigious luxury retail destinations
This is an outstanding opportunity for an accomplished luxury retail professional looking to take the next step in their career within a creative and globally recognised fashion house.
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